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Designer Kitchens & Woodworking

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Designer Kitchens & Woodworking Reviews (1)

failed to repair cabinet issue that he indicated would be resolved in a few weeks from an email received by [redacted]. It has now been 7 weeks.due to improper installation of dishwasher the speciality doors fail to correctly operate. Desired Settlementcorrect the problems with the door and the MDX cabinet problems that have occurred since the installation.Business' Initial Response To whom this may concern, Reguardin a complaint #XXXXXX....The customer [redacted] had a kitchen installed over 2 years ago.. customer was satisfied and happy... from what [redacted] told me, a water / steam issue from a dishwasher caused some swelling on a door, a replacement door was shipped to him n/c from the cabinet manufacturer..we do not warranty water damage, esp 2 years after the fact.. [redacted] was upset that I couldn't drop everything and come right out, unfortunately I have been working out of town on a project and I told him I would be out when I could. I still have no intentions of not helping him out, however , the negativity has to stop and the complaint erased , this problem is not a warrantied issue.. The customer was happy when we finished.. feel free to call me with any questions..Your e-mail asked for a response by 6/7/13 .. you closed the dispute before that date .... why? thank you [redacted]Consumer's Final Response Dear [redacted] - Thirty days and then some has now transpired as an forcasted nothing has occurred. No contact whatsoever. Assurances from this individual are meaningless. This contractor nor his company designer kitchens woodworking in North Oxford still doesn't appear to be properly registered with the Consumer Affairs and Business Regulation. I am not surprised at either.

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Description: Kitchen & Bath - Design & Remodeling

Address: 140 Southbridge Road, North Oxford, Massachusetts, United States, 01537


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