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Hello -
I have searched every record I can think of (phone, email and chat) and I don't show the customer contacting us at all about this issue We would gladly provide compensation for the purchase of a new one, but we have to be notified of an issue in order to help If the
customer doesn't contact us, we can't possibly know that something is wrong
For assistance, please contact us at *** or by email at*** If chat is easier for the customer, they can go to*** and click on the Live Chat button in the lower right hand corner
Thank you,
** *** ***
Customer Service Manager
Designer Living

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Address: Fremont, California, United States, 94538

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