Deskin's Motors

While we at Deskins Motors would like for every used vehicle to have several sets of keys and fobs, it is impossible due to the fact they are all used vehicles and not all of them arrive with multiple setsWe also have a form required in every vehicle deal that is used to prevent just this
type of situationIt is called a we owe and has listed everything promised to a customer and is signed by both seller and buyer and lists all that is promised or owedIn this particular case there was nothing on this form concerning a key or fob being owed or promised to the purchaser or that our dealership would acquire and purchase one for them.Only our policy is in place in this situation ,that if there is one available on any vehicle purchased that it will be given to the purchaser after all funding is completed. We regret this as occurred and tried to inform the customer of less expensive ways to acquire a fob including online web retailers when they called to inquire about the fobWhile we understand the customers frustration with not having more than one fob, we do not believe it is our responsibility to purchase one for them. However we still would be glad to help them locate a fob at a possible lower cost at an online retailer. However the customer would have to make the purchase.Thank you,Deskins Motors