WELL I AM ON SS AND RETIRE AND ON LIMITED INCOME IM 76 YEARS OLD I WENT TO THE DEALERSHIP AND I GOT A 2013 FORD ESCAPE WISH I LIKE BUT THEN THE PAYMENTS WERE TOO BIG THYE CHARGED ME SOMETHINK LIKE $10000 OR MORE THEN I GOT A PAYMENT OF $ 268.99 FOR 40 MONTHS AND IN 2 DAYS THE BRAKES WENT BAD AND THEY WONT FIX IT AND NOW IT WONT START I DONT KNOW WHAT TO DO ITS A LOT OF MONEY TO PAY FOR A LEMON I TRY TO GET OUT OF THE DEAL BUT THEY WONT SAID THE CAR IS MINE NOW I JUST WANT TO TAKE IT BA
CK AND NO STRINGS ATTACH THEY WAS VERY RUD TO ME AND PLEASE CAN U HELP ME I CANT AFFORD THIS CAR AND NOW THE MAINTANCE IT SHOULD LAST LONGER THEN 3 MONTHS I HAD IT THANK YOU EARL BAKER
While we at Deskins Motors would like for every used vehicle to have several sets of keys and fobs, it is impossible due to the fact they are all used vehicles and not all of them arrive with multiple sets. We also have a form required in every vehicle deal that is used to prevent just this...
type of situation. It is called a we owe and has listed everything promised to a customer and is signed by both seller and buyer and lists all that is promised or owed. In this particular case there was nothing on this form concerning a key or fob being owed or promised to the purchaser or that our dealership would acquire and purchase one for them.Only our normal policy is in place in this situation ,that if there is one available on any vehicle purchased that it will be given to the purchaser after all funding is completed. We regret this as occurred and tried to inform the customer of less expensive ways to acquire a fob including online web retailers when they called to inquire about the fob. While we understand the customers frustration with not having more than one fob, we do not believe it is our responsibility to purchase one for them. However we still would be glad to help them locate a fob at a possible lower cost at an online retailer. However the customer would have to make the purchase.Thank you,Deskins Motors
CK AND NO STRINGS ATTACH THEY WAS VERY RUD TO ME AND PLEASE CAN U HELP ME I CANT AFFORD THIS CAR AND NOW THE MAINTANCE IT SHOULD LAST LONGER THEN 3 MONTHS I HAD IT THANK YOU EARL BAKER
While we at Deskins Motors would like for every used vehicle to have several sets of keys and fobs, it is impossible due to the fact they are all used vehicles and not all of them arrive with multiple sets. We also have a form required in every vehicle deal that is used to prevent just this...
type of situation. It is called a we owe and has listed everything promised to a customer and is signed by both seller and buyer and lists all that is promised or owed. In this particular case there was nothing on this form concerning a key or fob being owed or promised to the purchaser or that our dealership would acquire and purchase one for them.Only our normal policy is in place in this situation ,that if there is one available on any vehicle purchased that it will be given to the purchaser after all funding is completed. We regret this as occurred and tried to inform the customer of less expensive ways to acquire a fob including online web retailers when they called to inquire about the fob. While we understand the customers frustration with not having more than one fob, we do not believe it is our responsibility to purchase one for them. However we still would be glad to help them locate a fob at a possible lower cost at an online retailer. However the customer would have to make the purchase.Thank you,Deskins Motors