Desks

I am sorry for the confusion in contacting the customer and will apologize again for all parties involved in this unfortunate situation We upon damaging the customers vehicle offered to replace the head light the evening that the minor infraction happened however Mr [redacted] declined When he came in and spoke with the service manager we offered to put him in a loaner vehicle and repair the minor damage in our body shop but he again declinedThe service manager gave the estimate that the customer supplied us from [redacted] in the amount of $to our Body Shop manager who contacted [redacted] and was working on a direct billing process to us for Mr [redacted] repairsThe service manager assumed that the issue was handled At this time I can either send a check in that above amount or we can arrange for the repair to be billed directly to us I will await Mr [redacted] response