Detail Home Inspections

Order was placed immediatelyManager tried unsuccessfully to cancel order so our Dealership was chargedHowever, Manager called the next day to apologize for any insensitivity on the part of her Parts Associate and to tell the customer that we would absorb the loss and absolve customer from any charge.These keys are VIN specific to the customers bike and so cannot be used by anyone elseWe are happy customer was able to find his key so that there was no further delay in his being able to use his motorcycleAnd we resolved the issue without cost to the customer

I wasn't impressed with the frontline associate. He was short with me, brushed off my requests, told me I had to physically come in for a refund and I felt he was rude. However, Jessica ended up being great. She followed up with me twice and as such I am thankful for the resolution. I spend a lot of money at your establishment and want to be a life-long customer. I hope the quality of your hires and their customer service skills improve in the future. Everyone else there has been great. The frontline parts person needs replaced.Thank you,

Order was placed immediately. Manager tried unsuccessfully to cancel order so our Dealership was charged. However, Manager called the next day to apologize for any insensitivity on the part of her Parts Associate and to tell the customer that we would absorb the loss and absolve customer from any...

charge.These keys are VIN specific to the customers bike and so cannot be used by anyone else. We are happy customer was able to find his key so that there was no further delay in his being able to use his motorcycle. And we resolved the issue without cost to the customer.