Detail Kings

I got in contact with Kelsey [redacted] and resolved the issue that was brought up Their was some mis communicating what service she wanted to get done and simply refunded her for the difference We have no issues with any of our customers Thanks, A United States Marine Combat Action Veteran Business

Initial Business Response / [redacted] (1000, 5, 2015/09/10) */ The vehicle owner (the son of **) is stopping by our shop tomorrow at noonI will see what the problem is with the vehicle and fix what needs to be fixed Paul [redacted] Detail Kings Founder & CEO www.detailkings.net XXX-XXX-XXXX Initial Consumer Rebuttal / [redacted] (3000, 7, 2015/09/16) */ (The consumer indicated he/she DID NOT accept the response from the business.) Vehicle was inspected on by the owner of company - Paul [redacted] It was determined that the switch and arm rest needs to be fixed I sent message to Paul on Monday, at 1:pm, asking how the issues will be addressed As of yet (9.16.2015, 4:pm) I have not received any answers Final Business Response / [redacted] (4000, 9, 2015/09/18) */ I spoke with Andrew today and he is bringing his vehicle to Audi to get the electrical component of his vehicle checked and that will be covered by Detail Kings Final Consumer Response / [redacted] (4200, 11, 2015/09/24) */ (The consumer indicated he/she DID NOT accept the response from the business.) The cost of fixing the issues at the Audi dealer is $1,($parts and $labor) It is possible to buy new parts online for about $but the dealer would not install owner supplied parts I spent tons of time searching for used parts on the internet and found parts for $ I purchased those parts and found a shop that would charge about $to install them So the total is only $(versus $1,at the dealer) I have all the backup information available (receipts, quotes, etc...)and can upload here upon request In view of the forgoing I am requesting the Detail Kings to reimburse me for the amount of $