Devon Financial Svc

Complaint: [redacted] I am rejecting this response because: This is the response I received from my employer regarding the wage garnishment I cannot do anything Devon Financial needs to finish the processPlease advise Naomi, that the money is being held by OSV Illinois is a Deduct and Hold State Which means we hold the funds, until the Agency requests that they be released to themWe do not have any orders to Pay from Devon Financial Services, therefore, we will hold the funds, until they send the Order to Pay She may want to call them to have them send the order to Pay.If they want to Fax it here, the fax number is ###-###-#### Sincerely, Naomi ***

After reviewing the account? in question we have confirmed that a wage? assignment was? sent to the employer,? however payment was not received on the account at Devon FinancialThe last payment listed on the? account was applied on 3/11/for $and the customer paid directly from a? debit cardAt this time if the customer is able to provide proof of payment? directly from the employer to Devon Financial, we can review and update our recordsWe have been in contact with the employer to request proof of payment, as of 5/2/we have not received.? Once details are received and updated we can send further information on the status of the account? ? Thank you,? Sallie [redacted] ? ? cc: Tamille ***? ? ? ? ? Collection Manager?

Complaint: ***
I am rejecting this response because: This is the response I received from my employer regarding the wage garnishment. I cannot do anything Devon Financial needs to finish the processPlease advise Naomi, that the money is being held by OSV. Illinois is a Deduct and Hold State. Which means we hold the funds, until the Agency requests that they be released to them We do not have any orders to Pay from Devon Financial Services, therefore, we will hold the funds, until they send the Order to Pay. She may want to call them to have them send the order to Pay.If they want to Fax it here, the fax number is ###-###-####
Sincerely,
Naomi ***

After reviewing the account in question we have confirmed that a wage assignment was sent to the employer, however payment was not received on the account at Devon FinancialThe last payment listed on the account was applied on 3/11/for $and the customer
paid directly from a debit cardAt this time if the customer is able to provide proof of payment directly from the employer to Devon Financial, we can review and update our recordsWe have been in contact with the employer to request proof of payment, as of 5/2/we have not received. Once details are received and updated we can send further information on the status of the account Thank you, Sallie *** cc: Tamille *** Collection Manager

A demand letter has been sent via fax, per employers request. This is the second demand letter we send to the employer. This Demand letter should be sufficient for them to release such funds owed. Thank you

After reviewing the account in question we have confirmed that a wage assignment was sent to the employer, however payment was not received on the account at Devon FinancialThe last payment listed on the account was applied on 3/11/for $and the customer
paid directly from a debit cardAt this time if the customer is able to provide proof of payment directly from the employer to Devon Financial, we can review and update our recordsWe have been in contact with the employer to request proof of payment, as of 5/2/we have not received. Once details are received and updated we can send further information on the status of the account Thank you, Sallie *** cc: Tamille *** Collection Manager

A demand letter has been sent via fax, per employers request. This is the second demand letter we send to the employer. This Demand letter should be sufficient for them to release such funds owed. Thank you.

Complaint: [redacted]
I am rejecting this response because:  This is the response I received from my employer regarding the wage garnishment.  I cannot do anything Devon Financial needs to finish the process. Please advise Naomi, that the money is being held by OSV.  Illinois is a Deduct and Hold State.  Which means we hold the funds, until the Agency requests that they be released to them. We do not have any orders to Pay from Devon Financial Services, therefore, we will hold the funds, until they send the Order to Pay.  She may want to call them to have them send the order to Pay.If they want to Fax it here, the fax  number is ###-###-####.
Sincerely,
Naomi [redacted]