Dewey Self Storage

Thank your for your responseI am actually going through my bank to dispute the charge, but would still like to request a refund of $110.00.

Thank your for your responseI am actually going through my bank to dispute the charge, but would still like to request a refund of $

Common procedure requires customers to check into the rental office and obtain a gate key as a security control to maintain a secure facilityMs***
*** entered the property as another customer was leaving, so a manager was sent up to confirm she was a tenantShe told the manager that she was only removing some of her belongings from the unit, but she had all of her possessions removed and anoversized horse trailer to carry away her belongingsIt is also common procedure to notify the facility 30days in advance to terminate the rental agreement, without the notice we are unable to prepare a tenant for the following monthMs*** *** failed to notify the facility so she was charged additional rent and she had a previous balance from not paying the surcharge from online payments.Despite her claims, at no point was she held "hostage", the gate stays locked as a security precaution ? but only covers the driveway, if at any point she felt she was held hostage she could have used her ownfree will to simply walk off the property through the lawnThe tenant also threatened to call the police and our manager encouraged her if she felt her rights were infringed but did not follow throughThe tenants misleading claim that there were children on the property are also falseIf requested we canprovide witnesses that were here when the tenant became confrontational.Ms*** *** proved herself as an untrustworthy tenant from the time she first moved in, on hercontract she provided a address having never lived thereHer payments were consistently late andat one point she was sent a lien sale notice, a notice to inform the tenant that we were soon to bedisposing of her belongings due to nonpayment Several days after her departure, we received ananonymous phone call from one of her coworkers alerting us that she had been slandering us with anonline advertisement and a warning that she frequently posts online slandering local businessesDewey Self Storage'80/EO

Common procedure requires customers to check into the rental office and obtain a gate key as a security control to maintain a secure facility. Ms. [redacted]...

[redacted] entered the property as another customer was leaving, so a manager was sent up to confirm she was a tenant. She told the manager that she was only removing some of her belongings from the unit, but she had all of her possessions removed and anoversized horse trailer to carry away her belongings. It is also common procedure to notify the facility 30days in advance to terminate the rental agreement, without the notice we are unable to prepare a tenant for the following month. Ms. [redacted] failed to notify the facility so she was charged additional rent and she had a previous balance from not paying the surcharge from online payments.Despite her claims, at no point was she held "hostage", the gate stays locked as a security precaution  but only covers the driveway, if at any point she felt she was held hostage she could have used her ownfree will to simply walk off the property through the lawn. The tenant also threatened to call the police and our manager encouraged her if she felt her rights were infringed but did not follow through. The tenants misleading claim that there were children on the property are also false. If requested we canprovide witnesses that were here when the tenant became confrontational.Ms. [redacted] proved herself as an untrustworthy tenant from the time she first moved in, on hercontract she provided a false address having never lived there. Her payments were consistently late andat one point she was sent a lien sale notice, a notice to inform the tenant that we were soon to bedisposing of her belongings due to nonpayment Several days after her departure, we received ananonymous phone call from one of her coworkers alerting us that she had been slandering us with anonline advertisement and a warning that she frequently posts online slandering local businesses. Dewey Self Storage'80/EO