Deyarmins Towing

When the tech was out on 2/27/he got everything working properly We have tried following up with the customer but they haven't called back Cable edge reports good signal to the modem This is resolved

To Revdex.comThis is in response to the complaint you received from [redacted] She is not being truthful in this matterIt was her who put the job offFirst she was having problems with her HOAI was told to hold off on the jobThe it was backThen she put it off again while she decided what to doThen she decided to sell the condo and it was on again to add value to her condoThen finally it was off for good.As for me spending her money, I purchased approx$in material for her job that is still in my shopI'm sure at some point I will be able to use it in another jobBut haven't yetHaving said that I have every intention of paying her deposit back but business is real slow and I haven't been able to send her anything.The law states you have hours to cancel an order not monthsIf anything she is in breach of contractShe is also defaming my characterI have not had a complaint filed against me in years of businessAs you well know all I ask is some time to refund her depositLike I stated times are tougher right nowI'm disappointing that Ms [redacted] chase not to be honest about why the job never got done.Sincerily

To Revdex.comThis is in response to the complaint you received from [redacted]. She is not being truthful in this matter. It was her who put the job off. First she was having problems with her HOA. I was told to hold off on the job. The it was back. Then she put it off again while she decided what to...

do. Then she decided to sell the condo and it was on again to add value to her condo. Then finally it was off for good.As for me spending her money, I purchased approx. $1800 in material for her job that is still in my shop. I'm sure at some point I will be able to use it in another job. But haven't yet. Having said that I have every intention of paying her deposit back but business is real slow and I haven't been able to send her anything.The law states you have 72 hours to cancel an order not 5 months. If anything she is in breach of contract. She is also defaming my character. I have not had a complaint filed against me in 30 years of business. As you well know all I ask is some time to refund her deposit. Like I stated times are tougher right now. I'm disappointing that Ms [redacted] chase not to be honest about why the job never got done.Sincerily

When the tech was out on 2/27/17 he got everything working properly.  We have tried following up with the customer but they haven't called back.  Cable edge reports good signal to the modem.  This is resolved.

I will contact this customer on Monday, 9/7/2015. This issue has already been repaired.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. 
Regards,
[redacted]