DFI Live-Coastal Travel

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below
id="yui_3_16_0_1_1424990411564_108876" class="" "margin: 0.1em 0px; padding: 0px">*** said: The client in question purchased a travel package, their is no contractual business arrangement in place as alluded. My Response: Based on the two attached documents, it seemed like I signed a contract that cost me $11025.
*** said: In fact she was referred to me by another gentleman who was marketing the travel product to her because of my experience she wanted to sell it as wellMy Response: The business is hierarchic, the gentleman referred to here was building his business by bringing me on board, he was also in training under Mr*** who is the team leader and trains every new person and he gets paid all the initial contract cost
*** said: Ms ***, did ask for her money back for the travel product the second day and I advised the gentleman working with her to provide her with her money backMy Response: That's untrue, how could the gentleman refund me when Mr*** was the one that took my credit card information....I just lost my job couple of months before then and desperate for a job/business to pay my bills and feed my children being a single mom, so yes I wasn't focused and fell under the duress of solicitationAfter sleeping over the decision hours later I called my credit card company to cancel the transaction since I have days to cancelSoon after that Mr*** called me to convince me that I was doing the right thing by getting into the business and said he would personally mentor me, the other gentleman wasn't even involved at this timeHearing that he was going to personally train me gave me another vote of confidence until I realized when it was too late (after the days for cancellation) that his personal training was equivalent to a weekly conference calls with maybe or more participants with different speakers and people coming on with introductions and testimonialsAfter that I was left to contact the team leader if I have a recruit or have questionsI didn't have any reason to contact him since I was not trained as was told and never successful in recruiting
*** said: Then she told us she changed her mind she didn't want a refund.
My Response: This is also untrue! As mentioned above, I changed my mind to cancel but *** called to convince me otherwise; how stupid of me!
*** said: She was definitely not given any income guarantee of any type.
My Response: TrueBut he told me he'll guide me to success if I follow the steps already lead down which he didn't
*** said: I've voluntarily showed her how I marketed the travel product, we had a verbal agreement that she would share her initial commissions with me, as I helped her. After she was trained, she disappeared on me and never returned my callsMy Response: He conducted maybe training with me that resulted in nothing, contrary to the expectation of an ongoing coachingI didn't have issues with him sharing my commissions which never happen because he didn't coach to successHe never called my after the payment
*** said: Then months later I get an email demanding I pay her for the product she still has possession of and other monies she spent that had nothing to do with me? I'm open to assisting her with her product anyway possible but a refund months later in this situation is not an optionMy Response: I requested in the email (added to my initial complaint) for a partial refund since he talked me out of the canceling the contract initially and did't fulfill his end of the bargain - mentoring, and offered to return the packageI have moved on to something else so I'm not interested in the business anymore but would like to recoup a portion of my loss as much as possible
Regards,
*** ***

Review: Fell as a victim of online home-based business when I became suddenly unemployed due down-sizing. DFILive offered income generating business with $11KOn 11/4/13, I requested for biz information online, immediately got a call from a gentle who told me to listen to a conference call, then 3-wayed me with another man who spoke about the 3 pricing levels, the highest & of course the best was for $11 plus. Having just lost my job a month prior, afraid, desperate & stupid, looking for ways to care for my children, I charged $11K+ on my PNC Home Equity Line same day. I was crying while giving him the card information and the man ([redacted]) was assuring me that I'd be able to pay it off in about 3 months if I'm coachable and follow the training. The terms & conditions stated that transaction can be cancelled within 3 days after which no refund. So I cancelled within 2 days into the contract by called the bank to cancel the transaction. [redacted] called me back the 3rd day to re-convince me and offered to buy me $500 worth of leads. That was the last time I heard from him, there was no one-on-one training, no coaching which was what I thought comes with the highest level service I ordered. I called & emailed him even when I had I prospect he could have helped with but he never got back with me. I lost all hope & interest, felt I was all alone $11K gone down the drain. Apparently, I didnt realize that training in this business is calling into a conference line and listening to a bunch of people tell their stories without specific gainful strategies.After 3-5 months of trying to figure out how to work the biz out on my own with no success & having to wake up each morning with fear & anxiety, I decided to continue with job hunting and throw the towel in on this biz opportunity.I recently about 1 or 2 weeks ago sent another email to [redacted] requesting for a refund of $9K to pay down my Heloc (& pay $2K+ for been stupid), of course I (know I wouldn't) didn't get a reply from [redacted].Desired Settlement: DesiredSettlementID: Other (requires explanation)

Having paid the following in the process of trying to buy and establish my business:-Coastal Travel Business: $11200-DFILive website maintenance for 4 mos: $69/monthly-[redacted] live conference: $350I am requesting a settlement of $9000 from:[redacted]Decide Freedom[redacted]

Consumer

Response:

I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below.

[redacted] said: The client in question purchased a travel package, their is no contractual business arrangement in place as alluded. My Response: Based on the two attached documents, it seemed like I signed a contract that cost me $11025. [redacted] said: In fact she was referred to me by another gentleman who was marketing the travel product to her because of my experience she wanted to sell it as well.My Response: The business is hierarchic, the gentleman referred to here was building his business by bringing me on board, he was also in training under Mr. [redacted] who is the team leader and trains every new person and he gets paid all the initial contract cost. [redacted] said: Ms [redacted], did ask for her money back for the travel product the second day and I advised the gentleman working with her to provide her with her money back.My Response: That's untrue, how could the gentleman refund me when Mr. [redacted] was the one that took my credit card information....I just lost my job couple of months before then and desperate for a job/business to pay my bills and feed my children being a single mom, so yes I wasn't focused and fell under the duress of solicitation. After sleeping over the decision 24 hours later I called my credit card company to cancel the transaction since I have 3 days to cancel. Soon after that Mr. [redacted] called me to convince me that I was doing the right thing by getting into the business and said he would personally mentor me, the other gentleman wasn't even involved at this time. Hearing that he was going to personally train me gave me another vote of confidence until I realized when it was too late (after the 3 days for cancellation) that his personal training was equivalent to a weekly conference calls with maybe 50 or more participants with different speakers and people coming on with introductions and testimonials. After that I was left to contact the team leader if I have a recruit or have questions. I didn't have any reason to contact him since I was not trained as was told and never successful in recruiting. [redacted] said: Then she told us she changed her mind she didn't want a refund. My Response: This is also untrue! As mentioned above, I changed my mind to cancel but [redacted] called to convince me otherwise; how stupid of me! [redacted] said: She was definitely not given any income guarantee of any type. My Response: True. But he told me he'll guide me to success if I follow the steps already lead down which he didn't. [redacted] said: I've voluntarily showed her how I marketed the travel product, we had a verbal agreement that she would share her initial commissions with me, as I helped her. After she was trained, she disappeared on me and never returned my calls.My Response: He conducted maybe 2 training with me that resulted in nothing, contrary to the expectation of an ongoing coaching. I didn't have issues with him sharing my commissions which never happen because he didn't coach to success. He never called my after the payment. [redacted] said: Then 14 months later I get an email demanding I pay her for the product she still has possession of and other monies she spent that had nothing to do with me? I'm open to assisting her with her product anyway possible but a refund 14 months later in this situation is not an option.My Response: I requested in the email (added to my initial complaint) for a partial refund since he talked me out of the canceling the contract initially and did't fulfill his end of the bargain - mentoring, and offered to return the package. I have moved on to something else so I'm not interested in the business anymore but would like to recoup a portion of my loss as much as possible.