Initial Business Response / [redacted] (1000, 8, 2015/06/18) */ Contact Name and Title: Chad O [redacted] - Director Contact Phone: XXX-XXX-XXXX Contact Email: [redacted] @drvsuites.com The payment owed to this consumer is currently in processWe have agreed to make the payment and intend to keep our word We have had some mishaps on our end that are now corrected and we can assure you that the payment will be processed and delivered as promised OFFER: $payment for Customer Appreciation program Initial Consumer Rebuttal / [redacted] (3000, 12, 2015/06/24) */ Your recent e-mail stated: Please be sure to indicate whether the company's response is satisfactory or not within ten (10) days We do not consider this case closed until we receive the checkWe have been told for almost months now that the check is "in process." We don't know how to respond to the e-mail asking us if DRV's response is acceptable Their response is not acceptable until we have the check in hand, and we don't know if we will have the check within the next daysHowever, we want to be fair to DRV if in fact we get the check this time as promised How do you recommend we respond so that the case is not automatically closed? We could say "yes IF...." but don't know if we will have an opportunity to add to our case file if we receive the check Please adviseThank you [redacted] Final Business Response / [redacted] (4000, 15, 2015/06/25) */ Contact Name and Title: Chad O [redacted] - Director We have already responded to this request OFFER: We have already responded to this request Final Consumer Response / [redacted] (2000, 20, 2015/06/29) */ We are happy to report that today, June 26, we received the promised compensation check from DRV The check was postmarked June 18, but was delayed in getting to us because it was sent to our winter address instead of our permanent address, and it had to be forwarded We thank the Revdex.com and Chad O [redacted] from DRV for his help in getting this issue resolved We consider the case closed
Initial Business Response / [redacted] (1000, 8, 2015/06/18) */ Contact Name and Title: Chad O [redacted] - Director Contact Phone: XXX-XXX-XXXX Contact Email: [redacted] @drvsuites.com The payment owed to this consumer is currently in processWe have agreed to make the payment and intend to keep our word We have had some mishaps on our end that are now corrected and we can assure you that the payment will be processed and delivered as promised OFFER: $payment for Customer Appreciation program Initial Consumer Rebuttal / [redacted] (3000, 12, 2015/06/24) */ Your recent e-mail stated: Please be sure to indicate whether the company's response is satisfactory or not within ten (10) days We do not consider this case closed until we receive the checkWe have been told for almost months now that the check is "in process." We don't know how to respond to the e-mail asking us if DRV's response is acceptable Their response is not acceptable until we have the check in hand, and we don't know if we will have the check within the next daysHowever, we want to be fair to DRV if in fact we get the check this time as promised How do you recommend we respond so that the case is not automatically closed? We could say "yes IF...." but don't know if we will have an opportunity to add to our case file if we receive the check Please adviseThank you [redacted] Final Business Response / [redacted] (4000, 15, 2015/06/25) */ Contact Name and Title: Chad O [redacted] - Director We have already responded to this request OFFER: We have already responded to this request Final Consumer Response / [redacted] (2000, 20, 2015/06/29) */ We are happy to report that today, June 26, we received the promised compensation check from DRV The check was postmarked June 18, but was delayed in getting to us because it was sent to our winter address instead of our permanent address, and it had to be forwarded We thank the Revdex.com and Chad O [redacted] from DRV for his help in getting this issue resolved We consider the case closed