Inaccurate billing I cancelled electric services months ago and was told I did not have a balancemonths later I receive a bill for $in an apartment that was vacant for the entire month they are billing me for
Inaccurate billing
I cancelled electric services months ago and was told I did not have a balancemonths later I receive a bill for $in an apartment that was vacant for the entire month they are billing me for
Unprofesionalism of the customer service department and supervisorOvercharging accounts, poor quality service
On October my electric was disconnected due to "non payment"once againI have called several times in the last few months due to the same issue as I am not getting my bill at the address where the service is being providedWe have accounts linked to a master account but they continued to mail all the bills to the *** address instead of sending each bill to their own location and I have requested it at least times in the last few monthsI spoke with CSR Victoria who first informed me that it could not be done bc they all were under one file linked to a master account, however, she soon admitted that she was wrong as she was trying to find a solution to my complaint and she was very helpfulShe was unsure why I was not receiving the bill as the account was disconnected for $past due not to mention that due to not receiving my bill I made a partia
Inaccurate billing I cancelled electric services months ago and was told I did not have a balancemonths later I receive a bill for $in an apartment that was vacant for the entire month they are billing me for
Inaccurate billing
I cancelled electric services months ago and was told I did not have a balancemonths later I receive a bill for $in an apartment that was vacant for the entire month they are billing me for
Unprofesionalism of the customer service department and supervisorOvercharging accounts, poor quality service
On October my electric was disconnected due to "non payment"once againI have called several times in the last few months due to the same issue as I am not getting my bill at the address where the service is being providedWe have accounts linked to a master account but they continued to mail all the bills to the *** address instead of sending each bill to their own location and I have requested it at least times in the last few monthsI spoke with CSR Victoria who first informed me that it could not be done bc they all were under one file linked to a master account, however, she soon admitted that she was wrong as she was trying to find a solution to my complaint and she was very helpfulShe was unsure why I was not receiving the bill as the account was disconnected for $past due not to mention that due to not receiving my bill I made a partia