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DHS Construction LLC

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DHS Construction LLC Reviews (1)

Initial Business Response /* (1000, 11, 2015/09/13) */
I have been in touch with the ***The product that we installed did not fail*** has been in touch with me and I do feel that there was an option given to her
There was emails that she sent to me that I did not receive and that was a
big part of the confusionI replied to every email and phone call previous to that trying to figure out the best solutionShe thought that since I did not reply that I was done communicating with her about the problemIt is hard to reply when I don't receive the email
I was asked to install epoxy on there garage floorThat is what I did and it is holding up the way it should be
From a business stand point I don't feel I did anything wrongI feel bad that it is not what she thought it would be
I did give a option of scuffing the existing epoxy and applying another coat with slip resistance additive to itShe replied that she does not want thatThe estimate was around $
I do not feel like it is my fault that the floor is more slippery than what she expected
I'm trying to be helpful but it does not seem like it is going very well
Initial Consumer Rebuttal /* (3000, 13, 2015/09/14) */
(The consumer indicated he/she DID NOT accept the response from the business.)
The option given by DHS is to re-apply the same product that we are not satisfied withIt didn't meet our needs the first time, I doubt it will meet our needs the second timeNo additional action on your part is neededWe will do business elsewhere

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Address: 2621 199th St E, Prior Lake, Minnesota, United States, 55372-8713

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