Hello ***,Regarding the above mentioned complaint We received your notice on Wednesday March 25, 2015.However, by the time we received your notice we had already completed a formal inspection process and performed the majority of the repairs A formal inspection was held on Tuesday
March 17, and the requested repairs we’re started immediately after that As of today (Thursday April 2, 2015), all of the items requested by the homeowner have been completed to their satisfaction, with the exception of outstanding items that required special order parts or materials It is my understanding that they are happy with the outcome of all the repairs, and are waiting only for the few outstanding items to be completed when the special order parts and materials have been received In fact, we have also been asked to perform additional work (at an additional cost to the client) that will be done in the next week or so involving some additional lighting in a bedroom.We feel this complaint has been resolved to the clients satisfaction, and nothing further is required with the Revdex.com.If there is anything else you need from me, please let me know and I will be happy to respond as soon as possible.Thank you!*** ***, ***
Hello ***,Regarding the above mentioned complaint We received your notice on Wednesday March 25, 2015.However, by the time we received your notice we had already completed a formal inspection process and performed the majority of the repairs A formal inspection was held on Tuesday
March 17, and the requested repairs we’re started immediately after that As of today (Thursday April 2, 2015), all of the items requested by the homeowner have been completed to their satisfaction, with the exception of outstanding items that required special order parts or materials It is my understanding that they are happy with the outcome of all the repairs, and are waiting only for the few outstanding items to be completed when the special order parts and materials have been received In fact, we have also been asked to perform additional work (at an additional cost to the client) that will be done in the next week or so involving some additional lighting in a bedroom.We feel this complaint has been resolved to the clients satisfaction, and nothing further is required with the Revdex.com.If there is anything else you need from me, please let me know and I will be happy to respond as soon as possible.Thank you!*** ***, ***