Diametric Reviews (4)
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Diametric Rating
Address: 1241 N Lakeview Ave #D, Anaheim, California, United States, 92086
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Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint For your reference, details of the offer I reviewed appear below Regards, [redacted] What happened was they made a mistake and the package was a month late and they mixed my delivery with someone else's it had nothing to do with me on my part they even intercepted my mail when it was here in towni did receive my package but damaged I don't care about that because their customer service is horrid lack of communication and I won't ever buy their product because shipping was a hassle
Again we do apologize for the inconvenience and the long waitRest assured that all actions were taken within our company to prevent the same error from occuring again and improve better customer serviceShipments are always beyond our control and we as a company tried our best to get the items to the winner the soonest they canWe would like to thank Miss *** *** for her kind consideration
We value our customers and their feedback on how we uphold issues. Our giveaway was held to give due thanks to all our supporters and we apologize for the inconvenience that they experienced. However, due to the holiday, the error took time to be corrected as shipments were delayed. We believe that...
we did our best in communicating the error and the steps that were taken to resolve the issue. We at Diametric would like to thank everyone who participated and congratulate the winners for their continued support.
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below.
Regards,
[redacted]
What happened was they made a mistake and the package was a month late and they mixed my delivery with someone else's it had nothing to do with me on my part they even intercepted my mail when it was here in towni did receive my package but damaged I don't care about that because their customer service is horrid lack of communication and I won't ever buy their product because shipping was a hassle