I bought a part(small part of fan clutch) off the shelf on July 8th and was informed by the mechanic on my way to him that I needed a different part so I purchased the right part(whole fan clutch)as I had called in for the different part but I guess the salesman picked the wrong partI went back on July 14th to return the part with box sealed as provided to me and they told me that they don't carry that part anymore and they wont return itI asked for manager and manager approved it, but salesperson said manager asked to charge 25% for restocking fee as they don't carry part anymorei argued that I didn't place special order and shouldn't be charged for restocking fee as according to them, they told me I can return within few weeks without any problemAfter further argument they said the part is used that is why I have been charged 25%, I never even opened the box and it was in the trunk all that timeI called my credit card company to handle the issueI have all the reciepts a
I bought a part(small part of fan clutch) off the shelf on July 8th and was informed by the mechanic on my way to him that I needed a different part so I purchased the right part(whole fan clutch)as I had called in for the different part but I guess the salesman picked the wrong partI went back on July 14th to return the part with box sealed as provided to me and they told me that they don't carry that part anymore and they wont return itI asked for manager and manager approved it, but salesperson said manager asked to charge 25% for restocking fee as they don't carry part anymorei argued that I didn't place special order and shouldn't be charged for restocking fee as according to them, they told me I can return within few weeks without any problemAfter further argument they said the part is used that is why I have been charged 25%, I never even opened the box and it was in the trunk all that timeI called my credit card company to handle the issueI have all the reciepts a