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diamond dental care Reviews (2)

[A default letter is provided here which indicates that the business has not responded to you directly. If you wish, you may update it before sending it.]
Revdex.com:
At this time, I have not been contacted by diamond dental care regarding
complaint ID ***I have contacted the office of the attorney general and the VA board if dentistryBoth organizations have responded stating no response has been received from diamond dentalI am seeking relief through the court
please keep me posted of future attempts regarding the complaint
thank you
***
Regards,
*** ***

Review: I picked up the implant restoration kit from the oral surgeon and dropped it off at Dr [redacted] office. I contacted Dr. [redacted] office from December through January to schedule the restoration procedure. I finally secured an appointment 28Jan2014. Dr. [redacted] 's office removed the temporary bridge placed by the oral surgeon and took impressions of the area. The temporary bridge placed by Dr [redacted] office came off and I went back on 30 January 2014 to have it resealed. This time, Dr [redacted] office cemented the temporary bridge to my gums. At this time I received a statement of charges which listed the services to be performed to finalize the restoration. I pre paid $1,600 of the $3,180, which were my out of pocket costs. Dr [redacted] office was to submit a request for predetermination/authorization. I received a call on 10Feb14 and was informed another impression was needed. At this time I was completely dissatisfied with their services. I relayed the same to Dr [redacted] office and told them I would no longer be using their services. I contacted my insurance company and was informed I could take my services elsewhere without penalty as long as the services performed by the new DDS were iaw the predetermination/authorization.On 27Feb2014 I went back to Dr [redacted] office and requested a credit again. (I had made numerous calls to Dr. [redacted] office requesting a credit and did not receive a response.)I was no longer going to use their services and the pre-paid amount was for the work that not going to be performed by Dr. [redacted] office. I received a $700 credit of the $1,600. I also received a restoration kit. I was told by Dr. [redacted] office that I was recharged for the restoration kit because they had previously lost the restoration kit that I brought to them on 30Nov13. I have not seen nor hasDesired Settlement: Dr [redacted] office had previously charged me for lab fees that are included in the service (as confirmed by my insurance carrier after I complained). I was also double charged $500 for the restoration package that was paid in Nov2013. Dr [redacted] office is withholding $900 of the pre-paid $1,600 although no services were performed. I am also seeking a credit for lab fees that should have been included in the service.

Consumer

Response:

[A default letter is provided here which indicates that the business has not responded to you directly. If you wish, you may update it before sending it.]

At this time, I have not been contacted by diamond dental care regarding complaint ID [redacted]. I have contacted the office of the attorney general and the VA board if dentistry. Both organizations have responded stating no response has been received from diamond dental. I am seeking relief through the court.

please keep me posted of future attempts regarding the complaint.

thank you

Regards,

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Description: Dentists

Address: 13948 Lee Jackson Memorial Highway, Chantilly, Virginia, United States, 20151

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diamonddentalva.com

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Shady, yet now dead: once upon a time this website was reported to be associated with diamond dental care, but after several inspections we’ve come to the conclusion that this domain is no longer active.



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