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Revdex.com spoke to a representative from the business who stated what happened in this sale is that the dealership that used their auction services was sold a vehicle with a duplicate title and was unaware of the situationThey have attempted to track down the person who initially traded the vehicle in to the dealership but have been unable to do soThey stated that the customer was informed of this, and they offered a full refund of what she had paid and to bring the vehicle backHe stated that so far, the customer has not brought the vehicle backHe also stated that their contract has a disclaimer telling the customer not to do anything to the vehicle until they receive the title, because things like this do happen on occasion, and for that reason they are unable to reimburse the customer for any money that was put into the vehicle

Good afternoon [redacted] ,Our service department handled this issue and repaired The [redacted] 's vehicleThe has their vehicle back and is happyWe consider this case closedIf any further inquiries pertaining to this case need to be addressed please call Bill B [redacted] at ###-###-####

We are sending a check out to [redacted] acct# [redacted] today 1017. for $2607 which includes tax.

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me and the matter has been resolved Sincerely, [redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***The complaint is ongoing and has not been resolved yetThe business requested additional information which I am obtaining.
Sincerely,
*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me and the matter has been resolved.I received the checkI thank the Revdex.com for helping resolve this matter
Sincerely,
*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***The complaint is ongoing and has not been resolved yetThe business requested additional information which I am obtaining.
Sincerely,
*** ***

I reached out to *** *** and she is gathering information so I can assess the issue at handI should have a decision as to what we will do after I receive the informationAny questions or concerns please call me Bill B*** at ###-###-####

I reached out to *** *** and she is gathering information so I can assess the issue at handI should have a decision as to what we will do after I receive the informationAny questions or concerns please call me Bill B*** at ###-###-####

We are sending a check out to *** acct#*** today 10/**/for $which includes tax.

Good morning ***, Smith Haven Mazda is going to cut *** a check for $We are doing this for customer service onlyWe did not damage her vehicle nor did we joyride itShe should expect the check in a few daysWe consider this case closed

Good morning ***, Smith Haven Mazda is going to cut *** a check for $We are doing this for customer service onlyWe did not damage her vehicle nor did we joyride itShe should expect the check in a few daysWe consider this case closed

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me and the matter has been resolved.I received the checkI thank the Revdex.com for helping resolve this matter
Sincerely,
*** ***
?

We are sending a check out to [redacted] acct#[redacted] today 10/**/17. for $2607 which includes tax.

Good afternoon [redacted],Our service department handled this issue and repaired The [redacted]'s vehicle. The has their vehicle back and is happy. We consider this case closed. If any further inquiries pertaining to this case need to be addressed please call Bill B[redacted] at ###-###-####.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.
Sincerely,
[redacted]

Revdex.com spoke to a representative from the business who stated what happened in this sale is that the dealership that used their auction services was sold a vehicle with a duplicate title and was unaware of the situation. They have attempted to track down the person who initially traded the vehicle in...

to the dealership but have been unable to do so. They stated that the customer was informed of this, and they offered a full refund of what she had paid and to bring the vehicle back. He stated that so far, the customer has not brought the vehicle back. He also stated that their contract has a disclaimer telling the customer not to do anything to the vehicle until they receive the title, because things like this do happen on occasion, and for that reason they are unable to reimburse the customer for any money that was put into the vehicle.