Diamond Paving, Inc. Reviews (3)
View Photos
Diamond Paving, Inc. Rating
Description: Paving Contractors, Sealing - Pavement, Tennis Court Resurfacing, Driveway Installation, Paving & Repair, Asphalt, Contractors - Retaining Wall, Parking Area Maintenance & Marking, Pavement & Floor Marking Services
Address: 565 Loop Rd, Front Royal, Virginia, United States, 22630-6349
Phone: |
Show more...
|
Web: |
|
Add contact information for Diamond Paving, Inc.
Add new contacts
Diamond Paving overlooked the call from *** unintentionallyOur company does not cover such warranties but due to over look on our part we (Diamond Paving) will agree to fix driveway areas that need attention no later than July 10th of
[A default letter is provided here which...
indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. I spoke with Mr. Diamond and he sincerely apologized for the overlook. He explained the standard warranty terms but agreed to fix the areas. I understand if the repairs are not able to be made by July 10 due to weather in our area.
Regards,
[redacted]
Review: I had an asphalt driveway installed in May 2013. The contract stated there was a 1 year warranty on the workmanship. The driveway is cracking and crumbling in several places along the sides. I contacted Diamond Paving several times asking if these areas were covered by the warranty. I left 2 voicemails and spoke to a person once before the end of May 2014 when the warranty expired. No one has ever contacted me to discuss.Desired Settlement: I would like to know if these areas were covered by warranty, and if so, have them repaired.
Business
Response:
Diamond Paving overlooked the call from **. [redacted] unintentionally. Our company does not cover such warranties but due to over look on our part we (Diamond Paving) will agree to fix driveway areas that need attention no later than July 10th of 2014.
Consumer
Response:
[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. I spoke with Mr. Diamond and he sincerely apologized for the overlook. He explained the standard warranty terms but agreed to fix the areas. I understand if the repairs are not able to be made by July 10 due to weather in our area.
Regards,