From: Laura T*** Sent: Wednesday, July 12, 2:PM To: info Subject: *** *** *** - Case ID: *** I have done a final follow up with the Tenant today regarding the concern dated 6/28/involving case #***I called the Tenant to confirm
that all work has been completed and that there are no outstanding work orders that need attentionI left the Tenant a voicemail on 7/12/@ 2:40pm. There was a delayed process in getting some of the work orders completed due to our vendors not being able to contact Ms*** after several attemptsPlease note, that her concerns are not going unaddressed and there has been continuous communication regarding the status of her work ordersMy last correspondence with the Tenant was on 6/30/To my knowledge all work has been completed at this pointWe do value having Ms*** as a Tenant and want her to be happyI hope that we can turn things around into a positive direction in the very near future Please do not hesitate to contact me if there is anything further that I can help you with. Laura T***, Property Manager Brick Lane Property Management Cedar Place Drive Ste #Indianapolis, IN (888) 448-xoffice (317) 203-fax www.bricklanepm.com
My name is *** *** and I am writing you all to advise that a resolution has come into play regarding complaint ID ***I am being released of my obligations as a tenant being that the owner cannot afford the repairs to the home that were deemed as mandatory per the Marion County
Department of HealthI will be refunded my entire deposit of $within days of vacating the premisesI was asked if we could be out by 10/31/2017, I advised I would try my best to find somewhere else to reside by thenI was also advised that if for any reason we cant be out by 10/31/2017, to contact my property manager and let her know and she can arrange for an extension. At this point of time, I would like to request that my complaint be closed/resolved.Thank you! -- *Be Blessed...* *** ***
Hello,We have been consistently working to make sure that any open maintenance has been addressed and completed to your satisfaction. In this particular situation we have had to work with a third party home warranty company that has not been as responsive as either of us would have liked them...
to be. We have addressed all maintenance items within our authorization to repair, and have sought to have the only open issue not yet addressed (replacement of the refrigerator) completed in a timely manner. We appreciate you as a resident, and if there are additional issues left unresolved we are standing by to make sure any needed maintenance is completed quickly and to your satisfaction.Best,Brick Lane Property Management
From: Laura T*** Sent: Wednesday, July 12, 2:PM To: info Subject: *** *** *** - Case ID: *** I have done a final follow up with the Tenant today regarding the concern dated 6/28/involving case #***I called the Tenant to confirm
that all work has been completed and that there are no outstanding work orders that need attentionI left the Tenant a voicemail on 7/12/@ 2:40pm. There was a delayed process in getting some of the work orders completed due to our vendors not being able to contact Ms*** after several attemptsPlease note, that her concerns are not going unaddressed and there has been continuous communication regarding the status of her work ordersMy last correspondence with the Tenant was on 6/30/To my knowledge all work has been completed at this pointWe do value having Ms*** as a Tenant and want her to be happyI hope that we can turn things around into a positive direction in the very near future Please do not hesitate to contact me if there is anything further that I can help you with. Laura T***, Property Manager Brick Lane Property Management Cedar Place Drive Ste #Indianapolis, IN (888) 448-xoffice (317) 203-fax www.bricklanepm.com
My name is *** *** and I am writing you all to advise that a resolution has come into play regarding complaint ID ***I am being released of my obligations as a tenant being that the owner cannot afford the repairs to the home that were deemed as mandatory per the Marion County
Department of HealthI will be refunded my entire deposit of $within days of vacating the premisesI was asked if we could be out by 10/31/2017, I advised I would try my best to find somewhere else to reside by thenI was also advised that if for any reason we cant be out by 10/31/2017, to contact my property manager and let her know and she can arrange for an extension. At this point of time, I would like to request that my complaint be closed/resolved.Thank you! -- *Be Blessed...* *** ***
Hello,We have been consistently working to make sure that any open maintenance has been addressed and completed to your satisfaction. In this particular situation we have had to work with a third party home warranty company that has not been as responsive as either of us would have liked them...
to be. We have addressed all maintenance items within our authorization to repair, and have sought to have the only open issue not yet addressed (replacement of the refrigerator) completed in a timely manner. We appreciate you as a resident, and if there are additional issues left unresolved we are standing by to make sure any needed maintenance is completed quickly and to your satisfaction.Best,Brick Lane Property Management