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Diamond Shamrock-austin Division

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Diamond Shamrock-austin Division Reviews (1)

Initial Business Response /* (1000, 5, 2015/01/21) */
This does not appear to be a product sold by Prime Cut Meat & Seafood, IncLegal counsel for the company spoke with*** today, Dispute Director in regards to this complaintThere are independent reps representing they work for this
company, and they do notThis is fraud and misrepresentationThe customer should relay these individuals descriptions, and any supporting info to the law enforcement officials located in the county where he purchased the productAny info, Prime Cut receives in regards to this, or any other complaints, where Prime Cut Meat & Seafood, Inc., is NOT the seller of the product, will be referred to the appropriate legal authorities for prosecution
Any individual, purchasing meat from anyone purporting to be from Prime Cut Meat & Seafood Inc, should be provided at minimum, 1) company brochure and/or business card with contact info, 2)have customer sign a company sales agreement, 3) reps are usually in a company collared shirts, and 4) standard company vehicles are white ***, or white***, and 5) if paying by card or EBT, the sales slip should say "Prime Cut Meat & Seafood at the top
If the purported rep cannot meet most/all of those standards, you may contact the corporate office during business hours at *** for verification
If the rep fails to meet most/all of those standards, please contact me directly at ***, Extension***, and leave a message with a physical description of the individuals involved, names, vehicles involved, etc., so that I can take this info to the legal authorities
It is a CRIME to represent that you work for a company that you do not, and to use the reputation and good will of Prime Cut Meat & Seafood, Inc
Thank you
Corporate Counsel,
***
Initial Consumer Rebuttal /* (3000, 8, 2015/01/23) */
***: You asked me yesterday how I would like to resolve this with prime cut meats, after talking with my wife we agreed that we would like to have them pick up this order & refund our money, we have tried the suffed crab & threw the rest away they were terable, we have eaten the lobster & 1/of the crab legs and think we will toss the rest of the crab legsone can only emagine what the rest of the order is like
Thank you
Dennis Brown
***
*** Comment - The consumer called the *** and stated the following: He spoke with*** *** of Prime Cut Meats on 1/22/*** told the consumer he would refund a portion of the money and the consumer will return the remaining product
see attached document
Final Consumer Response /* (4200, 17, 2015/02/05) */
(The consumer indicated he/she DID NOT accept the response from the business.)
guys picked up meat yesterday 02/04/said they would send me a check,still deneying they took candy which I had in freezer for the kids at church,but they have been the only ones in here as my wife are the only ones here and we have had no visiters here since them.while the repwas with me in back counting the product, the repsiting out in the van dumped their trash into my drive way and said the wind blew it out,he did not pick up until told to, still can not get a hold of main office they must have selective phone service
Final Business Response /* (4000, 22, 2015/02/11) */
*** Comment - The company has emailed the *** stating they have mailed out a check today in the amount of $*** to the consumer for half of the product

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