Dear Revdex.com We reviewed the complaint from Mr G*** Unfortunately, we did not receive his original requests to cancel because he sent his email to the wrong email address (it appears he misspelled our email address)Once we received his cancellation, we processed his request. His
subscription cancellation was processed on July 17, 2016. We will not be billing him any furtherWe informed Mr G*** of the cancellation via separate emailWe hope this settles this mater Thank you Hyperion Financial Group
Dear [redacted]In December of 2015 the Penny Stock Breakouts service Merged with the Penny Stock All Stars Service. We sent you a number of emails about the change over and details behind the merging of the two newsletters. Please check your spam folder and/or contact your internet service...
provider about the best way to receive emails from us!We also received your email dated January 16, 2016 and promptly replied on January 19, 2016... I can send a copy of the response if you'd like... it included new password information and link to the site. Regardless, I have authorized our accounting department to issue a refund in full.You should see it within 10 days.We're sorry the changeover information did not reach you in a timely manner. thanks for being a customer and giving our newsletter a try.Sincerely,Customer ServiceHyperion Financial Group
Dear Revdex.com We reviewed the complaint from Mr G*** Unfortunately, we did not receive his original requests to cancel because he sent his email to the wrong email address (it appears he misspelled our email address)Once we received his cancellation, we processed his request. His
subscription cancellation was processed on July 17, 2016. We will not be billing him any furtherWe informed Mr G*** of the cancellation via separate emailWe hope this settles this mater Thank you Hyperion Financial Group
Dear [redacted]In December of 2015 the Penny Stock Breakouts service Merged with the Penny Stock All Stars Service. We sent you a number of emails about the change over and details behind the merging of the two newsletters. Please check your spam folder and/or contact your internet service...
provider about the best way to receive emails from us!We also received your email dated January 16, 2016 and promptly replied on January 19, 2016... I can send a copy of the response if you'd like... it included new password information and link to the site. Regardless, I have authorized our accounting department to issue a refund in full.You should see it within 10 days.We're sorry the changeover information did not reach you in a timely manner. thanks for being a customer and giving our newsletter a try.Sincerely,Customer ServiceHyperion Financial Group