Sign in

Diamond Tours, Inc.

Sharing is caring! Have something to share about Diamond Tours, Inc.? Use RevDex to write a review
Reviews Diamond Tours, Inc.

Diamond Tours, Inc. Reviews (3)

Just went to South Dakota with diamond tours and I don't have one complaint Bus was really nice and an excellent bus driver Robert Very thorough with detailsDiamond had their representative meet us at various locations and guided us and gave us information Thursday night they gave us a very nice dinner with entertainment Reasonable price and honestly I don't know how they did all they provided for $for seven days Four dinners provided and of course breakfast At hotels so didn't have to pay for too many meals Going next year Beloit WI

I took a trip with Diamond Tours to Cape Cod/Martha's Vineyard September 18-24. This trip was the worst bus trip my husband and I have ever taken. The bus was advertised to be spacious with video.The bus was outdated with very little room and the video screens were too far apart for some passengers. I am 133 lbs. and 5'5" and the leg room and seat room was terribly uncomfortable. We watched 2 videos. One was pretty good, but one was a 1950's Red Skelton film with very poor sound and quality. We stayed in 4 different hotels and only two hotels were nice. One of the passengers had to be moved to another room in one of the hotels(stayed 4 nights) because there were blood spots and hair all over the sheets. I was told that the Director of our tour group called Diamond Tours to have our group moved to another hotel because bed bugs were suspected, but that Diamond Tours refused. All continental breakfasts were fair to bad. Four dinners were provided with the trip, but only two dinners were good. The other dinners were fair to bad. Many long, long hours on an uncomfortable bus. On our return trip home we started out at approximately 8:15 AM and traveled until approximately 10:00 PM with bathroom breaks and meal breaks. I have been on many trips and this is my first complaint, so I am not hard to please, but in my opinion, this trip was falsely advertised. Never again will I tour with Diamond Tours.

I just returned from a Diamond Tours trip to Savannah from Tampa with a [redacted] ([redacted]) group. Many of us on the trip were very disappointed in the organization of the trip. The hotel was so far out that there was too much bus seat time that could have been used for exploring Savannah on our own. The Diamond Tours guides who met us at different sites just to step on the bus and tell us what we were going to do were unorganized and unprofessional. The local guides were excellent! Another huge problem was that Diamond had 6 buses from different cities all doing pretty much the same itinerary in the same area using the same "step on" guides making them rushed and sometimes rude, not to mention the area being so crowded and terrible congestion with all the buses maneuvering for parking and loading/unloading space. A couple of the meals were very banquet like and one did not have good food, but is going out of business anyway. The last two were very good! I will definitely do a lot of checking on the hotel and its location, restaurants used, and how many buses they are sending to the same location at the same time!

Check fields!

Write a review of Diamond Tours, Inc.

Satisfaction rating
 
 
 
 
 
Upload here Increase visibility and credibility of your review by
adding a photo
Submit your review

Diamond Tours, Inc. Rating

Overall satisfaction rating

Add contact information for Diamond Tours, Inc.

Add new contacts
A | B | C | D | E | F | G | H | I | J | K | L | M | N | O | P | Q | R | S | T | U | V | W | X | Y | Z | New | Updated