Diamond Towing and Recovery Reviews (2)
Review: I was towed from a handicap parking space at the east over shopping center, I have a handicap sticker. It was on my passenger seat, visable. diamond towe company employee broke in my car and damage my door, not only that gave me a feeof $175 to get my car back. my purse was left in the car and other valuebles. employee went in my purse I dont know if anything was taken, but I do know my car was damaged!Desired Settlement: I would like Diamond towing company to fix the damage they have done to my car, it was no reason why they should have broke in my car or my personal belongings.
Review: My vehicle was reposessed by this company from my apartment complex. I spoke with the management at my complex and they informed me that first of all they should not have done that, but I will allow my complex to deal with that. When I finally got the situation with whom I owe for the vehicle situated I was given their number. Diamond towing's website states that they offer 24 hr vehicle release. When I called the number they informed me that they only allow pickup from 0900-1700. This is a gross mis representation from what they propose on their website. They are also charging me fifty dollars per day. I feel that they should not say you can pick up 24 hours a day if that is not the case. When I spoke to the gentleman on the phone who refused to give his name he stated that their website does not advertise for repos. However nowhere on this website does it state that they aren't advertising for repoed vehicles.Desired Settlement: Either they need to let me pick my vehicle up now or stop charging me. Here is the webpage that I got this information from [redacted]