Diamond Tree Experts Inc

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to meSince all additional (Bogus) charges are written off and have been waived, I am in agreement to this resolution. I am glad to see the business has been taken over by an individual who cares about reputation, customer satisfaction, communication and morally doing the right thing.
Sincerely,
*** ***

To Mrs***, My name is Troy V***I have taken over as operations manager at Diamond Tree and have just reviewed your complaintI don’t know all the details but do understand your frustration and am sorry for the inconvenience we have causedIf there’s anything that I can do, please feel
free to contact me anytimeWe did on Sept wave the additional feeI’m sorry again for any inconvenienceOperations Manager, Troy V***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me
Sincerely,
*** ***

Mrs***,? I am Troy V***, The new operations manager for Diamond Tree ExpertsBack on 10/15/you filed a complaint having to do with the estimate, and the way you were treatedI personally apologize for any inconvenience caused by our company and hope that things were handled better
when finally completedIf there’s anything I can do please feel free to contact me? Our records indicate that we re-trimmed your tree and corrected your billIf any of this is wrong or you feel something more could be done please call and ask for me, Troy V*** 801-262-Again, I’m sorry for any inconvenience we had caused.?

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. Since all additional (Bogus) charges are written off and have been waived, I am in agreement to this resolution. I am glad to see the business has been taken over by an individual who cares about reputation, customer satisfaction, communication and morally doing the right thing. 
Sincerely,
[redacted]

To Mrs. [redacted],  My name is Troy V[redacted]. I have taken over as operations manager at Diamond Tree and have just reviewed your complaint. I don’t know all the details but do understand your frustration and am sorry for the inconvenience we have caused. If there’s anything that I can do, please feel...

free to contact me anytime. We did on Sept. 13  wave the additional fee. I’m sorry again for any inconvenience. Operations Manager, Troy V[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Sincerely,
[redacted]

Mrs. [redacted], I am Troy V[redacted], The new operations manager for Diamond Tree Experts. Back on 10/15/2015 you filed a complaint having to do with the estimate, and the way you were treated. I personally apologize for any inconvenience caused by our company and hope that things were handled better...

when finally completed. If there’s anything I can do please feel free to contact me.  Our records indicate that we re-trimmed your tree and corrected your bill. If any of this is wrong or you feel something more could be done please call and ask for me, Troy V[redacted] 801-262-1596 Again, I’m sorry for any inconvenience we had caused.