Diamond Wireless Roseville Galleria

Review: I signed up for a iPhone 6 with no contract obligation( I pay for the phone). I wanted to give my 2 year old, in perfect condition iPhone 5s to my husband and add an additional line.The sales person told me that would not be possible, that I needed to get a new phone for the additional line. He would sell me a phone for a penny and the cost for the additional line would be $40.00.He asked me if I like to trade in my old phone. I agreed since I was told by him that this phone could not be used for my husbands line, therefore I had no use for it.( the trade amount was $46.00) Because he sold me a new phone he locked my husband's additional line in to a 2 year contract.He obtained this 2 year contract obligation by lying to me stating that my phone could not be used for an additional line. If he had used my phone which I had asked him to do, I would not be locked into a contract with this company. I asked to get my old phone back, apparently it was already shipped out. Diamond Wireless told me that they are happy to get me out of the contract but I would have to pay the full price of $ 500.00 for the phone.(Please remember, I had a working phone, the very same he sold me again!!)I was lied to, my perfectly working phone was taken away under false pretenses so the sales person could cash in on his commission for the 2 year contract . Fraudulent Sales practices, poor Customer Service, Diamond Wireless should be investigated for their sales tactics.Desired Settlement: release of my 2 year contract obligation

since they obtained my iPhone 5 by lying to me and they are not able to return it to me, I should keep the phone I purchased for a penny. Diamond Verizon would have to take the cost for the phone, since they allow their sales people to acquire contracts with fraudulent sales practices.