Sign in

Diamondback Pest Management Inc.

Sharing is caring! Have something to share about Diamondback Pest Management Inc.? Use RevDex to write a review
Reviews Diamondback Pest Management Inc.

Diamondback Pest Management Inc. Reviews (3)

Business states they have been in contact with the consumer and the issues are resolved.

This is a response to your letter regarding service performed by Diamondback Pest Mgt., Inc.We first went out to inspect the home on June 16th 2014. The exterior roof and soffit area as well asthe attic were inspected for the type of wildlife and points of entry that were causing the pest issue.It...

was determined that bats were getting into the ridge vent area. The ridge vent is the most commonarea where bats are able to squeeze into due to warping of ridge vent materials. On the inside of theattic a large amount of mouse feces and bat guano were found. There was no evidence of chipmunkdroppings. In fact since chipmunks are burrowing rodents we have never ru n across a situation wherechipmunk droppings are found in the attic. After the inspection you did agree to the work proposedand the cost of $1,300, in the state of Wisconsin a verbal agreement is binding. As far as getting aprice of $500 for ridge vent replacement that price would not include; exclusion, clean-up ofhazardous materials (bat guano) or sanitizing.Unfortunately, we have no records of a voice mail being left not to do \he ridge vent work so thework was done as first agree to. As far as the clean up and sanitizing this is done when the ridge ventmaterials are removed from the outside, we do have before and after pictures. We do guarantee ourwork but do not recall getting a call after the work was completed that there were still issues. We dofollow up on calls after the work is completed but the customer does have to contact us.We would be happy to come out, weather permitting and inspect the property to address any issues.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
We do not agree.  We were never informed of any estimated cost prior to the unauthorized work being completed.  If indeed they would have told me $1300.00, I would have told them to forget it.  As far as their not having a record of my voicemail, it just demonstrates their lack of professionalism with regard to a response, in addition to the three months it took them to respond to my letter in the fall of 2014.  All they did was repeatedly bill us for $1300, even though my letter asked them to contact me to discuss.  It is well known in the northwoods area that [redacted] which leads one to assume his lack of business acumen is being affected by this.
Regards,
[redacted]

Check fields!

Write a review of Diamondback Pest Management Inc.

Satisfaction rating
 
 
 
 
 
Upload here Increase visibility and credibility of your review by
adding a photo
Submit your review

Diamondback Pest Management Inc. Rating

Overall satisfaction rating

Add contact information for Diamondback Pest Management Inc.

Add new contacts
A | B | C | D | E | F | G | H | I | J | K | L | M | N | O | P | Q | R | S | T | U | V | W | X | Y | Z | New | Updated