Diane's Hair Express

At this time, I have been contacted directly by Eric Safarian - State Farm Insurance Agent regarding complaint ID ***, however my complaint has NOT been resolved because:
[Your Answer Here]
They are not conducting and showing professional business practicesPoaching customer
form other agencies promising savings and then stating that city wide increase are occurring raising the rates higher then you previously paid is wrongAdding coverage on your account with out verbal consent because it's not required is wrongI was paying for rental/ apartment insurance that I did not agree tooHow are they just adding things to your policy and not speaking with the customerThey have no proof of signature showing that I agreed to thisI was then sent a second document showing a signature that doesn't even look like my signature saying I chose some other type of medicinal income coverage if I get hurt at work?! I don't even know what it exactly is because I was not explained or told thisI work for the city of New York as a first responder/ uniformed service employee, I have unlimited sick and works compensationI would NEVER agree to this when my job offers this to me through the city of NYC.
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Sincerely,
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