With Surprise, we received the letter from Revdex.com of Eastern, Ma, with a complaint from one of our former insured, *** *** insurance opened the doors to sell insurance in January of We started with zero customers our agency grew , due to the excellent customer service that we always
offer to our customer service that we always offer to our customers*** is complaining about a 2A form that was sent to us from another Insurance AgentI told her, with very good manners that after I revised her file I couldn't find the 2A that she was referring to and that if she could contact her new Insurance Agent to send a copy of that 2A formi never called her a liar or I never insulted her intelligenceI never do or did that with anyone in all years of Customer ServiceI also told her that, we used to send 2A form to the old insurance Agent and also to the Old Insurance Company, so that type of problem don't exist and she said that was not the right way to handle itThe 2A form has to be sent only to the agent, because she had heard from the other agentI'm sorry that this type of situation happened to our AgencyI'm sorry that *** left our Agency and was not satisfied with our serviceI wish her the bestWe prepared a check with the disputed amount of the and send it to her new known addressWhen I received the notice from Revdex.com I was on vacation, this is why it took extra time to respond
With Surprise, we received the letter from Revdex.com of Eastern, Ma, with a complaint from one of our former insured, *** *** insurance opened the doors to sell insurance in January of We started with zero customers our agency grew , due to the excellent customer service that we always
offer to our customer service that we always offer to our customers*** is complaining about a 2A form that was sent to us from another Insurance AgentI told her, with very good manners that after I revised her file I couldn't find the 2A that she was referring to and that if she could contact her new Insurance Agent to send a copy of that 2A formi never called her a liar or I never insulted her intelligenceI never do or did that with anyone in all years of Customer ServiceI also told her that, we used to send 2A form to the old insurance Agent and also to the Old Insurance Company, so that type of problem don't exist and she said that was not the right way to handle itThe 2A form has to be sent only to the agent, because she had heard from the other agentI'm sorry that this type of situation happened to our AgencyI'm sorry that *** left our Agency and was not satisfied with our serviceI wish her the bestWe prepared a check with the disputed amount of the and send it to her new known addressWhen I received the notice from Revdex.com I was on vacation, this is why it took extra time to respond