Dice Solutions

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me and the matter has been resolvedA refund was issued Sincerely, [redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved. A refund was issued
Sincerely,
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved. A refund was issued
Sincerely,
[redacted]...

Revdex.com contacted us by mail on 2/**/2015 in regards to a customer that purchased two items on 11-**-2014 for vouchers for Personalized Pet License ID Tags...

W/Collar IDs for a total of $23.90 and wanted a refund.Customer had issue with redemption on partner's website and it appears the partner vendor was unable to resolve issue. On 2/**/2015, after learning of the customer service issue via the Revdex.com letter, we made an attempt to contact the customer to rectify via email and by phone. There has been no response to either forms of contact. On 2/**/2015 Coupaw processed a refund for the full amount of $23.90 for customer with Transaction ID: [redacted]As of 2/**/2015, we've made a second attempt to contact customer and have had no response. We've made all efforts on our end to resolve matter, including a full refund, and several attempts to notify customer of refund. 
 [redacted]
Manager ###-###-####
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.
Sincerely,
[redacted]

Review: The company provided me codes to redeem my order that would not work the first customer service rd me and toeferred to the outsside vendor which is a voicemail eventually someone contacted me and told me there was no problem. I have requested a refund since I did not recieve the product and the company will not respond to my request.Desired Settlement: refund

Business

Response:

Revdex.com contacted us by mail on 2/**/2015 in regards to a customer that purchased two items on 11-**-2014 for vouchers for Personalized Pet License ID Tags W/Collar IDs for a total of $23.90 and wanted a refund.Customer had issue with redemption on partner's website and it appears the partner vendor was unable to resolve issue. On 2/**/2015, after learning of the customer service issue via the Revdex.com letter, we made an attempt to contact the customer to rectify via email and by phone. There has been no response to either forms of contact. On 2/**/2015 Coupaw processed a refund for the full amount of $23.90 for customer with Transaction ID: [redacted]As of 2/**/2015, we've made a second attempt to contact customer and have had no response. We've made all efforts on our end to resolve matter, including a full refund, and several attempts to notify customer of refund. [redacted]Manager ###-###-####[redacted]

Consumer

Response:

I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.

Sincerely,

Review: I placed an order on [redacted] and received the items on [redacted] both items were not what I ordered. I immediately contacted customer service who had me take pictures so they confirm the order was wrong which I did. I was told the correct items were being sent to me. I have not received the correct items. I asked for a tracking number which could not be provided. I asked for a refund so I could purchase the items for another company and that has not happened so this will be a Christmas present I won't be giving. My order number is [redacted]Desired Settlement: I want a refund or tracking number of the corrected items. My order number is 981-480-043 in the amount of $68.85

Consumer

Response:

I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved. A refund was issued

Sincerely,