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Dick's Air Conditioning, Inc

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Dick's Air Conditioning, Inc Reviews (1)

I am writing this review on behalf of my father, MrMorris DF* Jr., a 75-year old, retired D.CFirefighterOn August 16, 2016, my dad had a service technician from ***’s Air Conditioning and Heating, Inc., come to his residence because his air conditioning system was not working He was informed by the technician that he needed a coil, and the cost would be $1, At that point, my father told the technician that he had a warranty/contract with ***’s, which he has had since (years), at a yearly price of $ To his dismay, my father was told that the warranty DID NOT COVER the coilSubsequently, my father called another company, The HT Group, LLC, to get a second opinion The technician came to his residence on August 20, 2016, and checked the a/c unit It was discovered that, in fact, it did not need a new coil, but a new pump! The cost of the pump was $- - a far cry from $1,- - which he gladly paidMy father is on a fixed income and has paid a total of $10,for a warranty from ***’s, which appears to be WORTHLESS! For the coil to not be covered is ridiculous—especially since the problem wasn’t the coil anyway! As a result, my father WILL NOT be renewing his contract with ***’s Air Conditioning and Heating, Inc., and ***’s should do the right thing and reimburse my dad for the $that he paid for the new pump, especially since the service contract was not honored This would go above and beyond great customer service!

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