Dickey Bub

Mr***, Unfortunately according to our records and your statement if you contacted us months after your purchase (12/22/2015) we would have not been open at our Union location due to the complete flooding of that location We did not reopen til March 18th We would have
responded with the suggestion of contacting the manufacturer who maintains a year to lifetime warranty on this product against defect depending on the parts I am confident in their willingness to work with you on this product to make it safer for you to use Please contact FireChief for your concerns at this time Toll Free: *** Thank you for contacting us Carrie Dickey