DicksByMail Reviews (10)
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DicksByMail Rating
Address: 6804 Manilus center Rd, East Syracuse, New York, United States, 13057
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Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Regards, [redacted]
Shirt will be shipped shortly.- Dick
Your order was shipped next day from our fulfillment center.As stated on our website, international shipping can take at least 7-days and is outside of our controlThis is completely for ordering anything from the U.Sto IrelandThere's no need to contact us any further. - Dicks By
Mail
I have been attempting to reach some for of customer service. I placed an order in the U.S. over a week ago with priority shipping. I have been unable to find any formal type of customer service on the website. This leaves the consumer stranded and without the proper channels to get help. This should be made clear during the ordering or checkout process.
Your order has been refundedSorry for the trouble
No, the shipment has still not been received and I have not heard further from the company
We're very sorry to hear that you may have received our Gag gift in this manner. Our website is intended to be a joke/gag gift sent between friends who will find the product humorous. We're more than happy to add your address to our Do Not Ship List going forward.Have a Great Day.
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below.The order was placed on November 30th. According to their own statement that it takes 7-10 days to be delivered that would be the item would be delivered on December 14th at the very latest with them meaning 7-10 business days, which is not stated anywhere, so I assume they mean 7-10 days. Regardless. It is now the 15th and the item has not been delivered. Beyond the item not being delivered I am more dismayed and frustrated by the lack of response and customer service this company has. Complete and utter disrespect for the customer. I am glad to see they were so quick to respond to the Revdex.com, but am not in the least bit satisfied with their pitiful response.
Regards,
[redacted]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Regards,
[redacted]