Dickson Motors

To Whom it may concern, My name is Ronal M [redacted] I am the owner of Dickson Motors L.L.C I am writting this letter concerning a complaint about my shop ID [redacted] that yall have brought to my attention Mr [redacted] s truck was here for an A/C Compressor and recharge not for State inspection Yes his original key was in my possesion until he asked for it and never brought it back He says he gave it to me but I do not recal getting the key back from him A new was made not by my shop I do not cut keys, it was done by a third party The dollars he says he paid was refunded back to mister [redacted] I also think its funny how he filled a complaint on my shop for hes the only one with keys to his truck and now its missing Since this incident Mr [redacted] has not come back to the shop knowing he still owes for previous work tha was done As for Mr [redacted] wanting payment for his "stolen" truck my insurance company [redacted] Ins has bee on n the case investigating and doing what has to be done to resolve this problem Ive been in business now for yrs and this is the second time I've had problems with Mr [redacted] first time being insurance fraud he tried to do through my shop by falsifiying an estimate that was done to his BMW I have him another chance as a good business owner and now this As for receipts Mr [redacted] is always asked if he wants one and always because he refuses to pay the taxes on it The matter was handled how it was supposed to be the police was called report was done and my shop insurance notified Thats why small business have insurance foris it not The matter is out of my hands As for the truck saying its worth $it a bit much for the poor condition the truck was in outside had extensive body damage and interior was spray painted half brown and blackI dont what else to say about this matter just that my insurance is taking care of it.Thank you for your time

[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the responseIf no reason is received your complaint will be closed as Answered] Complaint: [redacted] I am rejecting this response because: for on its does not have a air compressor in and the work was not doneMrDickson still has the parts in his shop you can contact the insurance companyOnce the police was called he threatened me and told me not to come back to his shopHe was paid for the keysWho in there right mind charges for a AC CompressorWhat business owner does not give receiptsYou can call the insurance company if you want [redacted] Insurance Regards, [redacted] -------- Forwarded message ----------From: Revdex.com of Metro Washington DC< [redacted] >Date: Mon, Aug 15, at 10:AMSubject: Fwd: You have a new message from the Revdex.com of Metro Washington DC & Eastern Pennsylvania in regards to your complaint # [redacted] .To: [redacted] ---------- Forwarded message ----------From: [redacted] < [redacted] >Date: Mon, Aug 15, at 10:AMSubject: Re: You have a new message from the Revdex.com of Metro Washington DC & Eastern Pennsylvania in regards to your complaint # [redacted] .To: Revdex.com < [redacted] >One more watch the receipts when he try to present them to you if he does present themOn Mon, Aug 15, at 10:AM, [redacted] < [redacted] > wrote:In response to MyDickson statement I would never give anyone just to put a ac/compressor on my carI have every receiptMy Dickson referred me to go to ***I never refused the receipt because I was never given one .Mr., Dickson does not offer receipts so if he has one ask him to present it to meThis is the first time that he says that I haven't paidIm quiet sure that he doesn't keep a accurate documents for his business patronsIt sound s to me that he his the business person and he is avoiding for tax purposesWhat is it for me to gain for not getting a receiptsWhy is refunding me money for items if I owe him moneyIts just not logical for him to give me money IF I owe himCan he provide the receipts for what I owe him, thus fore I don't owe himI have receipts for this vehicle that was in his position from ***, [redacted] , I don't have any receipts from his shop at allHe still has a vital part in his shop for the car to runI also have pictures to show the condition of the car when he had itHe didn't even want to talk to his own insurance companyDo you have a way to show you the condition of the vehicle and the receipts

[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the responseIf no reason is received your complaint will be closed as Answered] Complaint: [redacted] I am rejecting this response because: for on its does not have a air compressor in and the work was not doneMrDickson still has the parts in his shop you can contact the insurance companyOnce the police was called he threatened me and told me not to come back to his shopHe was paid for the keysWho in there right mind charges for a AC CompressorWhat business owner does not give receiptsYou can call the insurance company if you want [redacted] Insurance Regards, [redacted] -------- Forwarded message ----------From: Revdex.com of Metro Washington DC< [redacted] >Date: Mon, Aug 15, at 10:AMSubject: Fwd: You have a new message from the Revdex.com of Metro Washington DC & Eastern Pennsylvania in regards to your complaint # [redacted] .To: [redacted] ---------- Forwarded message ----------From: [redacted] < [redacted] >Date: Mon, Aug 15, at 10:AMSubject: Re: You have a new message from the Revdex.com of Metro Washington DC & Eastern Pennsylvania in regards to your complaint # [redacted] .To: Revdex.com < [redacted] > One more watch the receipts when he try to present them to you if he does present them On Mon, Aug 15, at 10:AM, [redacted] < [redacted] > wrote:In response to MyDickson statement I would never give anyone just to put a ac/compressor on my carI have every receiptMy Dickson referred me to go to ***I never refused the receipt because I was never given one .Mr., Dickson does not offer receipts so if he has one ask him to present it to meThis is the first time that he says that I haven't paidIm quiet sure that he doesn't keep a accurate documents for his business patronsIt sound s to me that he his the business person and he is avoiding for tax purposesWhat is it for me to gain for not getting a receiptsWhy is refunding me money for items if I owe him moneyIts just not logical for him to give me money IF I owe himCan he provide the receipts for what I owe him, thus fore I don't owe himI have receipts for this vehicle that was in his position from ***, [redacted] , I don't have any receipts from his shop at allHe still has a vital part in his shop for the car to runI also have pictures to show the condition of the car when he had itHe didn't even want to talk to his own insurance companyDo you have a way to show you the condition of the vehicle and the receipts

The customer *** *** came to us with a bad motor and asked to have it replaced I was replaced with a used motor and customer left happy, no complaints he was very happy with the work that was done Customer comes back weeks later with a concern about the truck not running right
After diagnostic there is nothing wrong with the motor it comes down to an air and fuel problem The day warranty was given on the motor and motor only The work done has nothing to do with the issue the truck has now Included is a copy of the receipt that was given to me*** stating what was done to his truck

To Whom it may concern,My name is Ronal M*** I am the owner of Dickson Motors L.L.C I am writting this letter concerning a complaint about my shop ID *** that yall have brought to my attention Mr***s truck was here for an A/C Compressor and recharge not for State inspection
Yes his original key was in my possesion until he asked for it and never brought it back He says he gave it to me but I do not recal getting the key back from him A new was made not by my shop I do not cut keys, it was done by a third party The dollars he says he paid was refunded back to mister *** I also think its funny how he filled a complaint on my shop for hes the only one with keys to his truck and now its missing Since this incident Mr*** has not come back to the shop knowing he still owes for previous work tha was done As for Mr *** wanting payment for his "stolen" truck my insurance company *** Ins has bee on n the case investigating and doing what has to be done to resolve this problem Ive been in business now for yrs and this is the second time I've had problems with Mr*** first time being insurance fraud he tried to do through my shop by falsifiying an estimate that was done to his BMW I have him another chance as a good business owner and now this As for receipts Mr *** is always asked if he wants one and always because he refuses to pay the taxes on it The matter was handled how it was supposed to be the police was called report was done and my shop insurance notified Thats why small business have insurance foris it not The matter is out of my hands As for the truck saying its worth $it a bit much for the poor condition the truck was in outside had extensive body damage and interior was spray painted half brown and blackI dont what else to say about this matter just that my insurance is taking care of it.Thank you for your time

February 6, 2018In response to your correspondence dated January 29,2018 and received on February 6, 2018 please review copies of the documents on the agreement between the dealer, Dickson Motors, LLC, and [redacted] dated on December 07,2017. [redacted] showed up the dealer begging for...

help do to his previous car was broken down and he needed new transportation. Our dealer policy is as follow:The dealer will finance any car with the half of the amount of the value of the vehicle as down payment, the remaining amount the customer will be paying 50.00 every week or 200.00 per month until the vehicle is paid in full. The customer is responsible for paying taxes, tag or transfer and registration to the state to a reliable notary.[redacted] pledged the office manager and the owner of the dealer to help him due to his financial situation. He explained that he only has 400.00 for down payment. [redacted] was giving a couple choices to help him out with his situation. The vehicles shown to [redacted] did not exceed 3,000.00. The dealer has been serving the community for many years and always is trying to help customers in a difficult situation and keep a couple reliable economic cars for customers in tide financial situation.At the time [redacted] went to the dealer, we had a 2002 [redacted] with the value of 2,500.00; 2003 [redacted] with the value of 1,999.00; 2003 [redacted] with the value of 2,395.00 and a 2002 [redacted] with the value of 2,499.00.[redacted] decided to get the 2003 [redacted]. Tittle, tag and registration need to be paid by the customer with the value of 346.00. [redacted] should provide the down payment of 1,250.00; however, he did not have the complete amount and the dealer give him a change to obtain a vehicle with the 400.00 that he had available; however, [redacted] never explained that he did not have the complete amount to pay the other collaterals to purchase a vehicle according with the law of the State of Pennsylvania. [redacted] was not honest and waited until the notary registered the vehicle with the tittle, tag and registration signed is when [redacted] said that he just has 100.00 available for the tag and registration. Mr. M[redacted] the owner of the dealer trying to help him lent him the rest of the money to complete the transaction (once the tittle was signed and registered by [redacted] it is complex to undo the transaction}. The dealer agreed to add the extra amount to the balance to be paying weekly. Nevertheless, at the time [redacted] went back to the dealer office to pick up the vehicle, he informed to the office manager that he will NOT be able to pay 50.00 every week that he ONLY can pay 50.00 a month. The office manager explained and asked [redacted] if he agreed to the terms and conditions of the sale and he agreed by signing the bill of sale and agreement. The office manager explained to [redacted] that that was NOT the agreement that he signed. To avoid more inconvenience as it was, the office manager adjusted the monthly payment from 200.00 to 100.00 per month.[redacted] contacted the dealer office after his first payment saying that the dealer shout down his vehicle, for missing payment. The office manager explained that his vehicle did not have any GPS device installed (the deafer installed GPS devices on any financial vehicle and the customer needs to pay 125.00 which will be reimburse at the time the vehicle is paid in full.) however, the dealer did not install any GPS device due to obvious reasons. The office manager stated that maybe due to the inclement weather the battery shout down that he needs to the vehicle to a mechanic. A couple weeks later [redacted] show up the dealer stating that the car is not running and did not know what to do. The office manager stated again to take the vehicle to the garage. The office manager in the best of helping [redacted] sent a tow truck to pick the vehicle up at NOT cost to Mr. Curtis; however, after the driver show up [redacted] refuse to let then to take the vehicle.Finally, last week [redacted] contacted the office saying that he does not want the vehicle anymore. The office manager attempts to explain to [redacted] that the only way to know what was going on with the vehicle was to take it to the garage and the once again she will try to help him and the tow truck will be sent to pick up the vehicle. After the town truck showed up again to Mr. Curtis's house to pick up the vehicle [redacted] refused to let then to take the vehicle; the office manager contacted [redacted] at the time the driver was still at [redacted] house and explained that if he did not let the driver pick up the vehicle she will go in person to pick up the vehicle and he will have to pay the tow truck fee. [redacted] access to let then to take the vehicle; however, he took the tag off.Please find attached copy of the bill of sale, copy of the receipt for the tag, tittle and registration and a copy of the payments made by [redacted].With the amount of money that [redacted] provide as down payment he should own to the dealer 1,900.00; however, [redacted] did not compliant with the agreement of half of the value of the vehicle as down payment of his 200.00 monthly payment as agreed. At this point [redacted] owes the dealer the amount of 2,246.00 plus late fees of 25.00 for each month, equal to 50.00 and two time for the tow truck60.00 each time which is 120.00 with the total of 2,416.00.As you can observe the dealer did not make any business with the sale of the vehicle to [redacted] further the dealer lost money and found a lot of complications and discomfort trying to help [redacted] critical situation. At this point, we are considering [redacted] vehicle as a repo. In order to return the 2002 [redacted] to [redacted] he will need to complete to total amount of 2,416.00. [redacted] and his friend disrespect our office staff, tow truck staff as well as the owner by wasting time and money trying to help him.Unfortunately, we are considering NOT to do business with [redacted] due to the level of discomfort and anxiety that [redacted] causes to our staff.Any questions do not hesitate and contact us at ###-###-####.Ronal M

[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the response. If no reason is received your complaint will be closed as Answered]
 Complaint: [redacted]
I am rejecting this response because:
   for on its does not have a air compressor in and the work was not done. Mr. Dickson still has the parts in his shop you can contact the insurance company. Once the police was called he threatened me and told me not to come back to his shop. He was paid for the keys. Who in there right mind charges 500.00 for a AC Compressor. What business owner does not give receipts. You can call the insurance company if you want. [redacted] Insurance
Regards,
[redacted]
-------- Forwarded message ----------From: Revdex.com of Metro Washington DC<[redacted]>Date: Mon, Aug 15, 2016 at 10:21 AMSubject: Fwd: You have a new message from the Revdex.com of Metro Washington DC & Eastern Pennsylvania in regards to your complaint #[redacted].To: [redacted]
---------- Forwarded message ----------From: [redacted] <[redacted]>Date: Mon, Aug 15, 2016 at 10:01 AMSubject: Re: You have a new message from the Revdex.com of Metro Washington DC & Eastern Pennsylvania in regards to your complaint #[redacted].To: Revdex.com <[redacted]>
One more watch the receipts when he try to present them to you if he does present them
On Mon, Aug 15, 2016 at 10:00 AM, [redacted] <[redacted]> wrote:In response to My. Dickson statement I would never give anyone 500.00 just to put a ac/compressor on my car. I have every receipt. My Dickson referred me to go to [redacted]. I never refused the receipt because I was never given one .Mr., Dickson does not offer receipts so if he has one ask him to present it to me. This is the first time that he says that I haven't paid. Im quiet sure that he doesn't keep a accurate documents for his business patrons. It sound s to me that he his the business person and he is avoiding for tax purposes. What is it for me to gain for not getting a receipts. Why is refunding me money for items if I owe him money. Its just not logical for him to give me money IF I owe him. Can he provide the receipts for what I owe him, thus fore I don't owe him. I have receipts for this vehicle that was in his position from [redacted], I don't have any receipts from his shop at all. He still has a vital part in his shop  for the car to run. I also have pictures to show the condition of the car when he had it. He didn't even want to talk to his own insurance company. Do you have  a way to show you the condition of the vehicle and the receipts.

[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the response. If no reason is received your complaint will be closed as Answered]
 Complaint: [redacted]
I am rejecting this response because:
   for on its does not have a air compressor in and the work was not done. Mr. Dickson still has the parts in his shop you can contact the insurance company. Once the police was called he threatened me and told me not to come back to his shop. He was paid for the keys. Who in there right mind charges 500.00 for a AC Compressor. What business owner does not give receipts. You can call the insurance company if you want. [redacted] Insurance
Regards,
[redacted] -------- Forwarded message ----------From: Revdex.com of Metro Washington DC<[redacted]>Date: Mon, Aug 15, 2016 at 10:21 AMSubject: Fwd: You have a new message from the Revdex.com of Metro Washington DC & Eastern Pennsylvania in regards to your complaint #[redacted].To: [redacted]---------- Forwarded message ----------From: [redacted] <[redacted]>Date: Mon, Aug 15, 2016 at 10:01 AMSubject: Re: You have a new message from the Revdex.com of Metro Washington DC & Eastern Pennsylvania in regards to your complaint #[redacted].To: Revdex.com <[redacted]>One more watch the receipts when he try to present them to you if he does present themOn Mon, Aug 15, 2016 at 10:00 AM, [redacted] <[redacted]> wrote:In response to My. Dickson statement I would never give anyone 500.00 just to put a ac/compressor on my car. I have every receipt. My Dickson referred me to go to [redacted]. I never refused the receipt because I was never given one .Mr., Dickson does not offer receipts so if he has one ask him to present it to me. This is the first time that he says that I haven't paid. Im quiet sure that he doesn't keep a accurate documents for his business patrons. It sound s to me that he his the business person and he is avoiding for tax purposes. What is it for me to gain for not getting a receipts. Why is refunding me money for items if I owe him money. Its just not logical for him to give me money IF I owe him. Can he provide the receipts for what I owe him, thus fore I don't owe him. I have receipts for this vehicle that was in his position from [redacted], I don't have any receipts from his shop at all. He still has a vital part in his shop  for the car to run. I also have pictures to show the condition of the car when he had it. He didn't even want to talk to his own insurance company. Do you have  a way to show you the condition of the vehicle and the receipts.

To Whom it may concern,
My name is Ronal M[redacted] I am the owner of Dickson Motors L.L.C.  I am writting this letter concerning a complaint about my shop ID [redacted] that yall have brought to my attention.  Mr. [redacted]s truck was here for an A/C Compressor and recharge not for State...

inspection.  Yes his original key was in my possesion until he asked for it and never brought it back.  He says he gave it to me but I do not recal getting the key back from him.  A new was made not by my shop I do not cut keys, it was done by a third party.  The 200 dollars he says he paid was refunded back to mister [redacted].  I also think its funny how he filled a complaint on my shop for hes the only one with keys to his truck and now its missing.  Since this incident Mr. [redacted] has not come back to the shop knowing he still owes 500.00 for previous work tha was done.  As for Mr [redacted] wanting payment for his "stolen" truck my insurance company [redacted] Ins has bee on n the case investigating and doing what has to be done to resolve this problem.  Ive been in business now for 15 yrs and this is the second time I've had problems with Mr. [redacted] first time being insurance fraud he tried to do through my shop by falsifiying an estimate that was done to his BMW.  I have him another chance as a good business owner and now this.  As for receipts Mr [redacted] is always asked if he wants one and always because he refuses to pay the taxes on it.  The matter was handled how it was supposed to be the police was called report was done and my shop insurance notified.  Thats why small business have insurance for. is it not  The matter is out of my hands.  As for the truck saying its worth $5000 it a bit much for the poor condition the truck was in outside had extensive body damage and interior was spray painted half brown and black. I dont what else to say about this matter just that my insurance is taking care of it.Thank you for your time