Complaint: ***
I am rejecting this response because: entirely untrueI ordered get free no rebate involvedI also added at $eachThey also charged $for a stated free itemBut this case can be dropped my credit card is handling itI have returned all items to this fraudulent companyWa
Sincerely,
*** ***
Dear ***, We sincerely apologize that you have had this experienceWe aren't sure what advertisement you were looking at, but in any case, there appears to be come confusionYou ordered the bottle package, where AFTER the $rebate, is PER BOTTLEYou also ordered the bottle
upsell, which is $per bottleYou are more than welcome to contact us and we can assist you with the return process if you would like to receive a refund. If you have any other questions or concerns, feel free to contact us at ###-###-####or email us at ***@gmail.comThank you,Tina L. Customer Support Manager
Dear ***, We sincerely apologize for any inconvenience our company may have caused youUpon reviewing your account, we have cancelled your monthly membership and we have refunded you in full for the monthly charge of $charged on April 6, Please allow 3-business days for the
processing of those funds through your financial institutionAll other subscriptions and accounts for you have been cancelled as of today, April 27, 2016.If you have any other questions or concerns, feel free to contact us at ###-###-####or email us at ***@gmail.comThank you,Tina L. Customer Support Manager
Dear ***,We are sincerely sorry that you have had this experienceWe strive to treat every customer with respect, and because we do value you and your opinion, we have issued you a full refund for the funds that were charged to your account.If you would like to contact us to discuss this
matter further, feel free to do so at ###-###-####or email us at [email protected] Regards, Emily S***,Customer Support Manager
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
( As Long as they follow thru with the refund and in a reasonable time frame as it has not shown up in my account. They said they already issued it in their answer.)
[redacted]
Complaint: ***
I am rejecting this response because: entirely untrueI ordered get free no rebate involvedI also added at $eachThey also charged $for a stated free itemBut this case can be dropped my credit card is handling itI have returned all items to this fraudulent companyWa
Sincerely,
*** ***
Dear ***, We sincerely apologize that you have had this experienceWe aren't sure what advertisement you were looking at, but in any case, there appears to be come confusionYou ordered the bottle package, where AFTER the $rebate, is PER BOTTLEYou also ordered the bottle
upsell, which is $per bottleYou are more than welcome to contact us and we can assist you with the return process if you would like to receive a refund. If you have any other questions or concerns, feel free to contact us at ###-###-####or email us at ***@gmail.comThank you,Tina L. Customer Support Manager
Dear ***, We sincerely apologize for any inconvenience our company may have caused youUpon reviewing your account, we have cancelled your monthly membership and we have refunded you in full for the monthly charge of $charged on April 6, Please allow 3-business days for the
processing of those funds through your financial institutionAll other subscriptions and accounts for you have been cancelled as of today, April 27, 2016.If you have any other questions or concerns, feel free to contact us at ###-###-####or email us at ***@gmail.comThank you,Tina L. Customer Support Manager
Dear ***,We are sincerely sorry that you have had this experienceWe strive to treat every customer with respect, and because we do value you and your opinion, we have issued you a full refund for the funds that were charged to your account.If you would like to contact us to discuss this
matter further, feel free to do so at ###-###-####or email us at [email protected] Regards, Emily S***,Customer Support Manager
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
( As Long as they follow thru with the refund and in a reasonable time frame as it has not shown up in my account. They said they already issued it in their answer.)
[redacted]