Digicopi Central Texas

Complaint: [redacted] I am rejecting this response because: The tone of Mr ***'s response speaks for itselfOnce again I would like to thank the Revdex.com for this forum that allows businesses and consumers to call out and address substandard marketplace behavior Regards, [redacted]

[redacted] at Stonewall Station wanted to lease a commercial copier for her printing business We delivered a brand new machine in the box We installed the equipment along with extra toner, a user's manual, free paper, and even made her first two payments for her [redacted] told the lease company that she was 100% satisfied with the equipment and that she understood that she was entering into a non-cancellable lease for the equipment [redacted] decided to close her business on April the 1st of and does not want to continue to be responsible for her lease obligation Digicopi Central Texas no intentions to take over ***'s Lease obligation Nor are we responsible for her debts

Complaint: [redacted] I am rejecting this response because: The tone of Mr ***'s response speaks for itself.Once again I would like to thank the Revdex.com for this forum that allows businesses and consumers to call out and address substandard marketplace behavior Regards, [redacted]

I have been leasing and servicing copiers and MFP's for the last years I have all of the training needed needed to provide quality products and services I apologize that [redacted] cannot seem to operate a copier that is controlled by a touch screen control panel with the most user friendly experience on the market I also did not promise [redacted] That I would be at her place of business for a half a day for two weeks to train her either [redacted] is the only customer that we have dealt with since we opened over a year ago that does not know how to use a copier It really sad that she closed her business and wants to hurt others

Complaint: ***
I am rejecting this response because: At no time has my issue stated concerns with the financial leasing of the machine other than when Mr*** conceded that he would not be able to fulfill his promise of training and presented the offer of buying back the machine, but never fulfilled that offer either Mr***'s continued refusal to address the fact that he falsely stated his knowledge of his product and his inability to provide training as originally stated shows his lack of good ethical and moral character as a professional business ownerHis refusal to work towards a solution in a professional and courteous manner is also a testament to his unacceptable business practices I am grateful to the Revdex.com for providing this forum that will allow other business owners to make informed decisions in any possible business transactions with *** *** and Digicopi Central Texas or any other disreputable business
Regards,
*** ***

I have been leasing and servicing copiers and MFP's for the last 25 years.  I have all of the training needed needed to provide quality products and services.  I apologize that [redacted] cannot seem to operate a copier that is controlled by a touch screen control panel with the most user friendly experience on the market.  I also did not promise [redacted] That I would be at her place of business for a half a day for two weeks to train her either.  [redacted] is the only customer that we have dealt with since we opened over a year ago that does not know how to use a copier.  It really sad that she closed her business and wants to hurt others.

Complaint: [redacted]
I am rejecting this response because: 
The tone of Mr [redacted]'s response speaks for itself.
Once again I would like to thank the Revdex.com for this forum that allows businesses and consumers to call out and address substandard marketplace behavior. 
Regards,
[redacted]

[redacted] at Stonewall Station wanted to lease a commercial copier for her printing business.  We delivered a brand new machine in the box.  We installed the equipment along with extra toner, a user's manual, free paper, and even made her first two payments for her.  [redacted] told the lease...

company that she was 100% satisfied with the equipment and that she understood that she was entering into a non-cancellable lease for the equipment.  [redacted] decided to close her business on April the 1st of 2016 and does not want to continue to be responsible for her lease obligation.  Digicopi Central Texas no intentions to take over [redacted]'s Lease obligation.  Nor are we responsible for her debts.

Complaint: [redacted]
I am rejecting this response because: The tone of Mr [redacted]'s response speaks for itself.Once again I would like to thank the Revdex.com for this forum that allows businesses and consumers to call out and address substandard marketplace behavior. 
Regards,
[redacted]