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Digital Color Print Center Reviews (21)

The Experience LLC [redacted] December 2, Revdex.com N 12th Street Phoenix, AZ RE: ID#: [redacted] I am writing in response to the above-mentioned complaintOur records indicate that Ms [redacted] purchased her order on September 18, 2015, which was only days prior to the date of this letterAs indicated on our sales receipts, we advise to allow days for delivery of the orderAt this time we are unable to honor Ms***'s request for a refund as it is past the three business days allowed for cancellations and because Ms [redacted] has not yet allowed the proper time for deliveryIf you have any further questions please feel free to contact meSincerely, Ron ***

Dear Sir or Madam: I am writing in regards to the above mentioned complaintOur records indicate that we received a mailed notice of cancellation for the orders Ms [redacted] had madeAs such, Ms [redacted] 's orders has been completely cancelledMs [redacted] 's check payments were removed from our deposit sched ule and were destroyed for her protectionAt this time we shall consider this matter closedIf any further information is needed please feel free to contact me Sincerel y, [redacted] ***

I am writing in response to the above-mentioned complaintOur records indicate that [redacted] purchased a four year subscription to [redacted] on August 4,Since then, that publ ication has become unavailable and a letter explaining that along with a choice of alternate magazine choices was mailed to [redacted] *** on August 15,On September 03, 2015, Experience Sales received [redacted] ***'s request for a refund in lieu of our offerA letter was then mailed out to [redacted] on September 4, requesting proof of payment in order to process her refund requestThe proof of payment, front and back copy of the cleared check used to pay for the order, can be sent to us via mail, email or fax at ###-###-####As soon as this information has been received, we will be happy to process [redacted] ***'s refund requestIf you have any further questions please feel free to contact me

The Experience LLC [redacted] January 19,Revdex.com N 12th Street Phoenix, AZ RE: ID#: [redacted] - [redacted] Dear Sir or Madam: I am writing in regards to the above mentioned complaintDue to the very limited information provided by Mr [redacted] we were unable to determine the name of the independent contractor Mr [redacted] is referring to in this complaintIf Mr [redacted] can please include the full first and last name of the independent contractor he was visited by then we would be happy to look into this complaint for himIf you have any further questions please feel free to contact meSincerely, Ron B***

RE: ID#: *** - *** *** Dear Sir or Madam: I am writing in response to the above-mentioned complaintOur records indicate that Mr*** purchased a two year subscription to Motor Trend Magazine on October 9, 2016, in the customer's complaint he stated it had been three months
since he had placed his order. As indicated on our sales receipts, we advise to allow days for delivery of the first issueWe expect that Mr*** should have received his first issue well within the days outlined on his sales receiptsWe show his magazine has been fulfilled to the address he provided: *** *** ***
*** ** *** At this time we are unable to refund Mr***'s order as it is past the three business days allowed for cancellationsMr*** may refer to the back of his sales receipt for an explanation of our cancellation policyIf you have any further questions please feel free to contact me Sincerely, Ryan S***

RE: ID#: *** - *** *** ***Dear Sir or Madam:I am writing in regards to the above mentioned complaint The Experience, LLC is unable to process orders intended as donations Due to this, we will be happy to accept this complaint as Mr*** request for cancellation As
such, we have cancelled Mr*** order and a refund has been processed in the amount $ The refund will be mailed directly to Mr*** If you have any further questions please feel free to contact me.Sincerely,*** ***

[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution would be satisfactory to me. I will wait until for the business to perform this action and, if it does, will consider this complaint resolved
Regards,
*** ***

[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution would be satisfactory to me. I will wait until for the business to perform this action and, if it does, will consider this complaint resolved
Regards,
*** ***

The Experience LLC PO Box Phoenix, AZ 85071 December 2, RevDex.com N 12th Street Phoenix, AZ RE: ID#: *** -*** *** Dear Sir or Madam: I am writing in regards to the above mentioned complaintThe Experience, LLC has processed Ms*** book order for Taper Plane Kit - Planes.' Ms*** order has shipped and will be delivered to the following recipient: *** *** *** *** ** *** The tracking number to confirm delivery through USPS is ***If you have any further questions please feel free to contact meSincerely, Ron B***

Dear Sir or Madam:I am writing in regards to the above mentioned complaint The Experience, LLC is unable to process orders intended as donations Due to this, we will be happy to accept this complaint as Mr*** request for cancellation As such, we have cancelled Mr
*** order and a refund has been processed I n the amount $ The refund will be mailed directly to Mr*** If you have any further questions please feel free to contact me.Sincerely,Ron Beck

The Experience LLC PO Box Phoenix, AZ DEC December 2, Revdex.com N 12th Street Phoenix, AZ RE: ID#: *** - *** * *** Dear Sir or Madam: I am writing in response to the above-mentioned complaintOur records indicate that Ms*** purchased her
order on September 18, 2015, which was only days prior to the date of this letterAs indicated on our sales receipts, we advise to allow days for delivery of the orderAt this time we are unable to honor Ms***'s request for a refund as it is past the three business days allowed for cancellations and because Ms*** has not yet allowed the proper time for deliveryIf you have any further questions please feel free to contact meSincerely, Ron ***

October 8, 2015Revdex.com N Street Phoeni x, AZ 85014RE: lD# : *** -*** * ***Dear Sir or Madam :l am writing in regards to the above mentioned complaint After reviewing Mr*** claim, it appears that there was an error in the processing of his order
wh ich caused rhe wrong item to be sent Due to the error, we feel that a full refund of Mr*** order would certainly be acceptabl e in this instanceA refund has been processed in the amount $for this purpose The refund will be mailed directly toMr*** at the address provided in thi s complaint Mr*** m ay also keep the book he received in error as a gesture of good faith If you have any further questions please feel free to contact me.Sincerely,Ron B***

[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution would be satisfactory to me. I will wait until for the business to perform this action and, if it does, will consider this complaint resolved
Regards,
*** ***

The Experience LLC ** *** *** *** ** *** December 28,
2015 Revdex.com N 12th Street Phoenix, AZ RE: ID#: *** - *** * *** Dear Sir or Madam: I am writing in regards to the above mentioned complaintThe Experience, LLC received Ms***s returned merchandise along with her request for a refund on November 27, Ms***s refund request has been processed and a full refund in the amount of $was mailed directly to Ms*** on December 7, At this time we shall consider this matter closedIf you have any further questions please feel free to contact meSincerely, Ron B***

The Experience LLC PO Box 82386 Phoenix, AZ 85071 December 2, 2015 Revdex.com 4428 N 12th Street Phoenix, AZ 85014 RE: ID#: [redacted] - [redacted] I am writing in response to the above-mentioned complaint. Our records indicate that Mr. [redacted] purchased a four year...

subscription to Scholastic Parent & Child Magazine on August 29, 2015. Since then, that publication has become unavailable and a letter explaining that along with a choice of alternate magazine choices was mailed to Mr. [redacted] on September 7, 2015. We will be happy to accept this complaint as Mr. [redacted]'s request for a refund in lieu of our offer. A refund check in the amount of $59.00 will be mailed directly to Mr. [redacted] at the address he provided in this complaint. If you have any further questions please feel free to contact me. Sincerely, Ron B[redacted]

The Experience LLC [redacted] January 19,2016 Revdex.com 4428 N 12th Street Phoenix, AZ 85014 RE: ID#: [redacted] - [redacted] Dear Sir or Madam: I am writing in regards to the above mentioned complaint. Due to the very limited information provided by Mr. [redacted] we...

were unable to determine the name of the independent contractor Mr. [redacted] is referring to in this complaint. If Mr. [redacted] can please include the full first and last name of the independent contractor he was visited by then we would be happy to look into this complaint for him. If you have any further questions please feel free to contact me. Sincerely, Ron B[redacted]

I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution would be satisfactory to me.  I will wait until for the business to perform this action and, if it does, will consider this complaint resolved.
Regards,
[redacted]

I am writing in response to the above-mentioned complaint. Our records indicate that [redacted] purchased a four year subscription to [redacted] on August 4,2015. Since then, that publ ication has become unavailable and a letter explaining that along with a...

choice of alternate magazine choices was mailed to [redacted] on August 15,2015. On September 03, 2015, Experience Sales received [redacted]'s request for a refund in lieu of our offer. A letter was then mailed out to [redacted] on September 4, 2015 requesting proof of payment in order to process her refund request. The proof of payment, front and back copy of the cleared check used to pay for the order, can be sent to us via mail, email or fax at ###-###-####. As soon as this information has been received, we will be happy to process [redacted]'s refund request. If you have any further questions please feel free to contact me.

The Experience LLC [redacted]
December 2, 2015 Revdex.com 4428 N 12th Street Phoenix, AZ 85014 RE: ID#: [redacted] [redacted] [redacted] I am writing in response to the above-mentioned complaint. Our records indicate that Ms. [redacted] purchased her order on September 18, 2015, which was only 75 days prior to the date of this letter. As indicated on our sales receipts, we advise to allow 120 days for delivery of the order. At this time we are unable to honor Ms. [redacted]'s request for a refund as it is past the three business days allowed for cancellations and because Ms. [redacted] has not yet allowed the proper time for delivery. If you have any further questions please feel free to contact me. Sincerely, Ron [redacted]

Dear Sir or Madam:   I am writing in regards to the above mentioned complaint. Our records indicate that we received a mailed notice of cancellation for the orders Ms. [redacted] had made. As such, Ms. [redacted]'s orders has been completely cancelled. Ms. [redacted]'s check payments were removed from our...

deposit sched ule and were destroyed for her protection. At this time we shall consider this matter closed. If any further information is needed please feel free to contact me.   Sincerel y, [redacted]

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