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Digital Media Ventures Reviews (4)

[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the responseIf no reason is received your complaint will be closed Administratively Resolved] Complaint: [redacted] I am rejecting this response because:Vanguard Media Group misrepresented their advertisement package that they offeredThey approached our office manager and promised something that was not delivered, had several glitches with, and misrepresented to us how the ad would be displayedI have filed a complaint with the Revdex.com previously, the owner of Vanguard in KC agreed to resolve the issue by sending myself (and my landlord who owns a business and was advertising with them as well and had the same problems) a full refundWe both received partial refunds after I pulled the complaint with Revdex.comNow I cannot get Vanguard to reply to phone messages or emails since early December when he said he would get the remaining balance sent out to meThis mess has been ongoing for monthsI see that he has had complaints in the past as well as complaints with his previous companyI have grown tired of trying to resolve the matter with this company.I am requesting that I receive the remainder of the refund owed to my company Regards, [redacted]

To whom it may concern:
Unfortunately in this situation, Ms*** was not present when the sales presentation took place and I believe that there were some miscommunications as a resultAs a result we have agreed to process a
refund for *** *** *** and consider the matter closed
Regards,
Client Services
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[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the response. If no reason is received your complaint will be closed Administratively Resolved]
Complaint: [redacted]
I am rejecting this response because:Vanguard Media Group misrepresented their advertisement package that they offered. They approached our office manager and promised something that was not delivered, had several glitches with, and misrepresented to us how the ad would be displayed. I have filed a complaint with the Revdex.com previously, the owner of Vanguard in KC agreed to resolve the issue by sending myself (and my landlord who owns a business and was advertising with them as well and had the same problems) a full refund. We both received partial refunds after I pulled the complaint with Revdex.com. Now I cannot get Vanguard to reply to phone messages or emails since early December when he said he would get the remaining balance sent out to me. This mess has been ongoing for months. I see that he has had complaints in the past as well as complaints with his previous company. I have grown tired of trying to resolve the matter with this company.I am requesting that I receive the remainder of the refund owed to my company.
Regards,
[redacted]

[A default letter is provided here which indicates your acceptance of the business's response.  If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Regards,
[redacted]

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