Digitalfix.com LLC

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear below Item still has not shipped, and they still claim it has This is not resolved in any way, shape or form I want the product or my money backI've received neither This will not be resolved until one of those two things happen Regards, [redacted] ***

Please accept my apologies for this issue It appears to be a simple shipping error as the second item was simply missed when the package was shipped I am waiting to get the tracking number on the missing itemThank you!

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear belowI don't feel I should have to pay to send the only one I did get back to get my full refundThey should pay for it to ship back also [To assist us in bringing this matter to a close, we would like to know your view on the matter.] Regards, [redacted]

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] and find that this resolution is satisfactory to me Regards, [redacted]

All of the shipping timeframes are estimates, which when the items come from outside the country are partially out of our control. The tracking you see does not really show anything until it arrives in the US and is scanned into the *** postal system for final delivery. At this time the
package is clearing US customs so you should see it soon. Thank you! ***

Please accept our apologies for the delay in your order.  We sold a tremendous amount of these and they were on backorder due to the quantity sold.  This caused the shipping delay.  I have cancelled your order and refunded the transaction as you requested. Thank you for your...

understanding! [redacted]

Please accept my apologies for this late response.  I see you were able to get a response about a week ago from our customer service department stating that you will receive a full refund for the 2 missing watches.  This refund will be processed any day now. Thank you! Alan

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
Item still has not shipped, and they still claim it has.  This is not resolved in any way, shape or form.  I want the product or my money back. I've received neither.  This will not be resolved until one of those two things happen.
Regards,
[redacted]

Please accept my apologies for this issue.  It appears to be a simple shipping error as the second item was simply missed when the package was shipped.  I am waiting to get the tracking number on the missing item. Thank you!

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted] and find that this resolution is satisfactory to me. 
Regards,
[redacted]

[redacted] I assure you that the product has shipped.  You will receive it soon or we promise a full refund will be processed. Thank you! [redacted]

Your refund was processed.  Customer service told you that it would take a week or so to see the refund so I'm not sure why you waste you time contacting the Revdex.com.  This then wastes my time responding and slows things like refunds down even further.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint.  For your reference, details of the offer I reviewed appear below. I don't feel I should have to pay to send the only one I did get back to get my full refund. They should pay for it to ship back also.
[To assist us in bringing this matter to a close, we would like to know your view on the matter.]
Regards,
[redacted]