Digitron Security Systems Inc Reviews (3)
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Digitron Security Systems Inc Rating
Address: PO Box 586, New Lenox, Illinois, United States, 60451-0586
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Contact Name and Title: [redacted] President
Contact Email: [redacted]
In regards to Mrs. [redacted] refund, be advised that Mrs. [redacted] has signed a monitoring...
agreement with Digitron Security Systems Inc. and has 3 years remaining on her legal obligation. Her request went to our legal review department and after review Mrs. [redacted] is still obligated to honor her contract. Digitron Security Systems Inc. does not owe Mrs. [redacted] a refund.
However, the Owner of Digitron Security Systems, Inc. decided to issue the partial refund to Mrs. [redacted]. The complaint by Mrs. [redacted] was not warranted.
Complaint: [redacted]
I am rejecting this response because: I received the check and I accept that but I do not accept what the business said about me signing a contract that said the annual payment was non-refundable. I would like to see that. I have all the paperwork for the installation of the system. On the paper it states how much that the monthly fee is and that it is payable annually but it does not say that it is non-refundable if I should move/cancel before the 12 months expires. If the business wants it to be a non-refundable payment it should clearly state that!
Sincerely,
[redacted]
Business supplied email: [redacted]
Use this address for this or any future complaints, but nothing else