Dignity Bail Bonds

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint For your reference, details of the offer I reviewed appear belowMr [redacted] 's response is full of lies and fails to address all the issuesHe also fails to state he broke state law and received a $fine for having a non-bondsman as owner of the company The cash was only offered to secure a quick bond until the house could have a lien properly placedThree days after that Mr [redacted] decided to keep bothThe discussion was about our online fund raiser and we have no filed BK in the past year after starting to deal with Mr [redacted] We attempted to substitute collateral (car and jewelry) in order to obtain funds to pay for ***'s medical needs Mr [redacted] only wanted the cash Mr [redacted] lies when he said I am mental because of the strokeMr [redacted] threatened and harassed a disable senior which put [redacted] at risk of dyingOur new attorney attempted to get Mr [redacted] to stop the attack but he forced [redacted] out of her sick bed so she could be yelled at for over an hourMr [redacted] is a Bully who has no regard for his clients rightsDan Ray is investigating our Bail Bondsman complaint and attached are recent emailsA complaint was filed against [redacted] with the attached federal government complaint [redacted] was fine with our weekly required check-ins from September until the end of June After his buddy lawyer, Jason Karpel, was replaced by the court, Mr [redacted] retaliated with threats, forced meeting, and badgering It is totally untrue and a character assassination reporting that I complain against everyoneOur only current investigation as at the Arizona State Bar against Guy Brown and Jason KarpelThe Bar has a fee arbitration hearing with Brown and us in November and has opened the complaint against Jason KarpelMrKarpel violated nearly two dozen rules of professional conduct, federal laws, and state laws Regards, [redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
Mr. [redacted]'s response is full of lies and fails to address all the issues. He also fails to state he broke state law and received a $500 fine for having a non-bondsman as owner of the company. 
The cash was only offered to secure a quick bond until the house could have a lien properly placed. Three days after that Mr. [redacted] decided to keep both. The discussion was about our online fund raiser and we have no filed BK in the past year after starting to deal with Mr. [redacted]. We attempted to substitute collateral (car and jewelry) in order to obtain funds to pay for [redacted]'s medical needs  Mr. [redacted] only wanted the cash
Mr [redacted] lies when he said I am mental because of the stroke. Mr. [redacted] threatened and harassed a disable senior which put [redacted] at risk of dying. Our new attorney attempted to get Mr. [redacted] to stop the attack but he forced [redacted] out of her sick bed so she could be yelled at for over an hour. Mr. [redacted] is a Bully who has no regard for his clients rights.
Dan Ray is investigating our Bail Bondsman complaint and attached are recent emails. A complaint was filed against [redacted] with the attached federal government complaint. 
[redacted] was fine with our weekly required check-ins from September 2014 until the end of June 2015. After his buddy lawyer, Jason Karpel,  was replaced by the court, Mr. [redacted] retaliated with threats,  forced meeting, and badgering. 
It is totally untrue and a character assassination reporting that I complain against everyone. Our only current investigation as at the Arizona State Bar against Guy Brown and Jason Karpel. The Bar has a fee arbitration hearing with Brown and us in November and has opened the complaint against Jason Karpel. Mr. Karpel violated nearly two dozen rules of professional conduct, federal laws, and state laws. 
Regards,
[redacted]

Arizona...

Revdex.com,                                  �...⇄ Monday, October 19, 2015 Regarding ID# [redacted] On September 17th 2014 our agency agreed to post bail for [redacted]. The agency charged 10% of the bond and a onetime administration fee of fifty dollars. The agency advised [redacted] (the Indemnitor) that he could post bond himself with a Western Union money order or cashier’s check from his bank. Mr. F[redacted] agreed to use $8,950.00 in cash for the bond and pay the agency $1,050.00 for the premium and fees. In the course of our conversation Mr. [redacted] asked if I would recommend an attorney who would help them in the criminal matter. I mentioned a few attorneys that past clients have used. Our agency immediately posted [redacted]’s bond and she was released the next day. After [redacted] was released, Mr. [redacted] did mention that he had a house available but that the property could go into foreclosure.  Mr. [redacted] asked if we could switch out the $8,950.00 collateral for a lien on his property, on the advice of my legal counsel ([redacted]) and taking into consideration that Mr. [redacted]’s house could go into foreclosure, we decided not to lien the property and retain the $8,950.00 as we originally agreed on. On February 15th 2015 Mr. [redacted] asked if the agency could exchange $5,000.00 cash collateral for a ring valued over $7,000.00. I asked Mr. [redacted] to come to our office so we could explore the possibility. After Mr. [redacted] had the ring appraised he came back to our office, the value was just under six-hundred dollars, and we declined his request to exchange the collateral. On June 24th of this year, Mr. [redacted] left the agency a voice mail regarding [redacted]’s recent court date. After hearing the voice mail, I called [redacted] with questions regarding his concerns. Mr. [redacted] stated on the voice mail that his attorney was threatening [redacted] with the revocation of her bond. I was quite concerned and I asked [redacted] and [redacted] into my office for a meeting. When [redacted] was questioned regarding the voice mail, he stated that he did not recall saying what he said. I played the voice message for [redacted] and he said that after his stroke he would “not be himself” from time to time and could not account for what he was saying. He apologized for the accusations he made and we concluded the meeting. On August 28th 2015 [redacted] and [redacted] delivered the order exonerating the bond to our agency. They did not indicate that they had any issues with the level of service that we have rendered. On September 2nd 2015 [redacted] picked up the check for the ($8,950.00) collateral returned and quickly cashed it. We considered the file closed. To address the accusations; 1.      [redacted] asked the agency if we knew of some attorneys that would be willing to help him and [redacted]. I made mention of three attorneys that past clients have utilized. 2.      [redacted] agreed to use $8,950.00 in cash to secure [redacted]’s bond. Again, [redacted] mentioned that the house could be foreclosed. I was advised that I was not under any obligation to switch the cash collateral for the property. 3.      I [redacted] am the single owner of Dignity Bail Bonds, LLC. I have never sold or have ever sought any investment regarding the company after its inception. [redacted] is a prior employee who is no longer with the agency as of February 8th 2015. 4.      The agency bonded [redacted] from Maricopa county jail on September 17th 2014. On the Dignity Bail Bonds conditions of release condition number 3, it states that [redacted] is to report to the agency every Wednesday of every week she was out on bond. Both [redacted] and [redacted] signed the bail contract agreeing to personally check in every Wednesday and call in once a week and check in on the 20th of September 2014 for her fist check in. It took under a month (October 16th 2014) for [redacted] to come in and sign her bail forms in our office after we bonded her out. In just under a year [redacted] has only physically checked in 3 times and started to call in as required on July 2nd 2015 and then on. It has come to my attention that [redacted] and [redacted] has continued to file complaints on Judges, Attorneys and just about everyone who’s had the misfortune of having any dealings with them. On every occasion when I have met with [redacted], he has told me that he would undermine and slander anyone who he feels animosity towards, [redacted] would file some complaint and this is [redacted]’s form of retribution if he feels jaded. Dignity Bail Bonds has accommodated the [redacted]’s at every engagement. We have not abused, yelled or threatened [redacted] or [redacted], but have worked with them to the completion of the criminal case. [redacted] has on numerous occasions not complied with her conditions of release, but we have remained receptive to her condition and understanding to her needs. Our agency is committed to offering the best bail experience available from immediately posting of the bond to the quick return of the collateral. We serviced our clients ethically and with an understanding and supporting manner. I ask that this complaint be dismissed. If further action is required, I’m at your call and I remain at your service. Thank you. [redacted] Dignity Bail Bonds, LLC. 1 E Washington St. Suite 500 Phoenix, AZ 85004

Arizona...

Revdex.com,                                  �...⇄ Monday, October 19, 2015 Regarding ID# [redacted] On September 17th 2014 our agency agreed to post bail for [redacted]. The agency charged 10% of the bond and a onetime administration fee of fifty dollars. The agency advised [redacted] (the Indemnitor) that he could post bond himself with a Western Union money order or cashier’s check from his bank. Mr. F[redacted] agreed to use $8,950.00 in cash for the bond and pay the agency $1,050.00 for the premium and fees. In the course of our conversation Mr. [redacted] asked if I would recommend an attorney who would help them in the criminal matter. I mentioned a few attorneys that past clients have used. Our agency immediately posted [redacted]’s bond and she was released the next day. After [redacted] was released, Mr. [redacted] did mention that he had a house available but that the property could go into foreclosure.  Mr. [redacted] asked if we could switch out the $8,950.00 collateral for a lien on his property, on the advice of my legal counsel ([redacted]) and taking into consideration that Mr. [redacted]’s house could go into foreclosure, we decided not to lien the property and retain the $8,950.00 as we originally agreed on. On February 15th 2015 Mr. [redacted] asked if the agency could exchange $5,000.00 cash collateral for a ring valued over $7,000.00. I asked Mr. [redacted] to come to our office so we could explore the possibility. After Mr. [redacted] had the ring appraised he came back to our office, the value was just under six-hundred dollars, and we declined his request to exchange the collateral. On June 24th of this year, Mr. [redacted] left the agency a voice mail regarding [redacted]’s recent court date. After hearing the voice mail, I called [redacted] with questions regarding his concerns. Mr. [redacted] stated on the voice mail that his attorney was threatening [redacted] with the revocation of her bond. I was quite concerned and I asked [redacted] and [redacted] into my office for a meeting. When [redacted] was questioned regarding the voice mail, he stated that he did not recall saying what he said. I played the voice message for [redacted] and he said that after his stroke he would “not be himself” from time to time and could not account for what he was saying. He apologized for the accusations he made and we concluded the meeting. On August 28th 2015 [redacted] and [redacted] delivered the order exonerating the bond to our agency. They did not indicate that they had any issues with the level of service that we have rendered. On September 2nd 2015 [redacted] picked up the check for the ($8,950.00) collateral returned and quickly cashed it. We considered the file closed. To address the accusations; 1.      [redacted] asked the agency if we knew of some attorneys that would be willing to help him and [redacted]. I made mention of three attorneys that past clients have utilized. 2.      [redacted] agreed to use $8,950.00 in cash to secure [redacted]’s bond. Again, [redacted] mentioned that the house could be foreclosed. I was advised that I was not under any obligation to switch the cash collateral for the property. 3.      I [redacted] am the single owner of Dignity Bail Bonds, LLC. I have never sold or have ever sought any investment regarding the company after its inception. [redacted] is a prior employee who is no longer with the agency as of February 8th 2015. 4.      The agency bonded [redacted] from Maricopa county jail on September 17th 2014. On the Dignity Bail Bonds conditions of release condition number 3, it states that [redacted] is to report to the agency every Wednesday of every week she was out on bond. Both [redacted] and [redacted] signed the bail contract agreeing to personally check in every Wednesday and call in once a week and check in on the 20th of September 2014 for her fist check in. It took under a month (October 16th 2014) for [redacted] to come in and sign her bail forms in our office after we bonded her out. In just under a year [redacted] has only physically checked in 3 times and started to call in as required on July 2nd 2015 and then on. It has come to my attention that [redacted] and [redacted] has continued to file complaints on Judges, Attorneys and just about everyone who’s had the misfortune of having any dealings with them. On every occasion when I have met with [redacted], he has told me that he would undermine and slander anyone who he feels animosity towards, [redacted] would file some complaint and this is [redacted]’s form of retribution if he feels jaded. Dignity Bail Bonds has accommodated the [redacted]’s at every engagement. We have not abused, yelled or threatened [redacted] or [redacted], but have worked with them to the completion of the criminal case. [redacted] has on numerous occasions not complied with her conditions of release, but we have remained receptive to her condition and understanding to her needs. Our agency is committed to offering the best bail experience available from immediately posting of the bond to the quick return of the collateral. We serviced our clients ethically and with an understanding and supporting manner. I ask that this complaint be dismissed. If further action is required, I’m at your call and I remain at your service. Thank you. [redacted] Dignity Bail Bonds, LLC. 1 E Washington St. Suite 500 Phoenix, AZ 85004

I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
Mr. [redacted]'s response is full of lies and fails to address all the issues. He also fails to state he broke state law and received a $500 fine for having a non-bondsman as owner of the company. 
The cash was only offered to secure a quick bond until the house could have a lien properly placed. Three days after that Mr. [redacted] decided to keep both. The discussion was about our online fund raiser and we have no filed BK in the past year after starting to deal with Mr. [redacted]. We attempted to substitute collateral (car and jewelry) in order to obtain funds to pay for [redacted]'s medical needs  Mr. [redacted] only wanted the cash
Mr [redacted] lies when he said I am mental because of the stroke. Mr. [redacted] threatened and harassed a disable senior which put [redacted] at risk of dying. Our new attorney attempted to get Mr. [redacted] to stop the attack but he forced [redacted] out of her sick bed so she could be yelled at for over an hour. Mr. [redacted] is a Bully who has no regard for his clients rights.
Dan Ray is investigating our Bail Bondsman complaint and attached are recent emails. A complaint was filed against [redacted] with the attached federal government complaint. 
[redacted] was fine with our weekly required check-ins from September 2014 until the end of June 2015. After his buddy lawyer, Jason Karpel,  was replaced by the court, Mr. [redacted] retaliated with threats,  forced meeting, and badgering. 
It is totally untrue and a character assassination reporting that I complain against everyone. Our only current investigation as at the Arizona State Bar against Guy Brown and Jason Karpel. The Bar has a fee arbitration hearing with Brown and us in November and has opened the complaint against Jason Karpel. Mr. Karpel violated nearly two dozen rules of professional conduct, federal laws, and state laws. 

Regards,

We will no longer be responding to said complaint. Good day.