I went to Dillards on Eastex Freeway in Beaumont TX as a return customer to buy another business suiti picked out a suit and ask MrHenry C(Business Manager Tailored Suits) if its possible to have this tailored according to my preference and his response was Noso I replied - no bid deal - I ll pick out another brand that meet my preferenceLater, I picked out another one and this time totally different suit and I asked another representative if its possible to have this tailored my way (since he was right front of me) and his response was Maybe (of course, nicely) and he tried helping mewhen I went back to the MrHenry to asked another question - he simply replied I am not there to help youyou asked someone else even tho I told you that NO - you can't get this tailored so I won't help you since you don't trust meyou can go somewhere else in a very rude way in front of many peoplei asked to talk to the manager and he gave me his card and said sir, I am the manageri told him I am not liking your attitude and won't come back no more and he replied I don't want you here anyway - you can go to hell - there are many shop that sell the same st we have so go theregood bye and hope I never see you againi left politely
I have been shopping at Dillard's for many years nowBut these past few Dillard's employees have been following me around while I shoppedI am a victim of discrimination because one day I was at Dillard's in Columbus Ga I went upstairs and came back and their was the black security guard just starring at meOn another occasion this other black Dillard's security guard followed me out on to the food court to see if I had shop lifted anythingI took off my coat and he saw I haven't taken anything, but I had my receipt to proof for the items I purchasedI am being harassed and targeted because I am a single white woman, and I made a bad review of Dillard's and gave them a startWell people didn't like my review because they called it racistI said nothing against black people except I don't like being discriminated either by their black security guards and them falsely accusing me of shop liftingSo Dillard's deleted my review and people started to harass me due to me posting a legit complaintWell I will not be shopping at Dillard's anymore if they think everyone is going to shop lift and white customers, are being harassed and targeted by their black security guard If they keep treating customers this way and giving into the other peoples complaints about removing peoples reviewsthey have already lost me as a customerThey will only lose many more if they only won't a certain type of customerI don't have to put up with being mistreated or harassed be I made a bad review about Dillard's
I am absolutely disgusted with Dillard'sIt's To charge nearly $for shipping, $for returns/exchanges, and ANOTHER $for return shipping is thieveryThe dress I purchased (in a size 10) was SO enormous that it fit me and my 9-month pregnant bellyand I am a size 8-regularly! When I called to see if they could do anything-- expedite the shipping, not charge me for the return or send-back shipping costs-- they refused and said sorryTheir website is a mess, with little information readily availableThat which is available is, apparently, not only outdated, but so difficult to findI will never be shopping there again and will make sure that my friends know about thisTo treat a paying customer with such indignity is an affront to the online shopping and shipping business
I ordered a gift card to be sent to a relativeMy Payment card was charged TWICE the FULL amountWhen I called to question this, I was told the there was a "preauthorization" hold on my card, and It would drop off and my payment card credited in 3-daysThere is nothing in their ordering process that this was the caseThe days will be up on FridayWe'll see what happensIn the meantime, beware of Dillards Gift card practice! I should have ordered from Amazon
They repaired my retaining walls and a portion of my sidewalkThey came to make repairs again but never came to reseal the repairsOne wall and the sidewalk they repaired are a crumbling messThey would not respond to my calls and requests for my *** to be refundedI would never recommend this company
Hello my name is Adriane S., I am writing a review on Dillard's West Farm to Market Road Cedar Hill, Tx I am visiting Dallas , Tx on a job assignmentI went out to thePark Mall too Dillard's shopping I saw some Ugg's boots that was priced @ $I like The sale person went to check and didn't have my size, the sale person then ask me what area I live in so she could check another store, So then she called over too The Cedar Hill store where they had my size , They were put on hold I drove over to pick them up and was charge $106.00+ taxAfter being charge that I called and ask for the shoe managerI talked to the shoe manager by the name of DeeHe said that those boots was suppose to be $and it's nothing he can do for me He stated that I need to go back to the Park Mall and talk to them, MrDalso stated why did I buy the boots if the price wasn't what it suppose to ring upThen he went on and said the only thing he can do is I can bring the boots back to the Cedar Hill Dillard's and he will return them and I will have my money back and I can start all over shoppingI was confusing him he can no longer talk too meAfter talking to MrDthe shoe managerI called and asked for the store manager MrsJill WI explained everything to her, MrsWsaid she understand she would call to Park Mall and talk too the shoe manager and and get back with me ,don't worry I will be taken care ofShe never call backI call her on today 01/16/and ask her have she got a chance to talk to anyone She said she called to Park Mall and (they) do not rememberand because of that the boot is showing $in her system she cannot over ride,that Ugg's rules are so strictand because they do not remember me she can't adjust the price I have too pay the $ If the boot was not suppose to price at $until the New Years sale that had nothing to do with meSo how are MrDand MrsWare going to hold me accountable You may contact me @ ***
I have been a long time customer and have never had a problem until nowI purchased a Rare Edition baby dress from Dillard's Direct onlineI washed it like any parent does before letting their baby wear it and I washed it on my hand wash cycleThe blue on the dress bled onto the white of the dress, on another yellow outfit and an ivory cardiganThese items were all purchased at the same time a couple of weeks agoI contacted Dillards via email and they told me that can not do anything because the dress instructions said "hand wash"Please tell me what parent with a baby has time to wash every item by handThis is not early 1900sEvery other "hand wash" item I have has been washed on the "hand wash" cycle and I have not had a problemIt is the quality of the dress and the customer service that I am so upset aboutI have spent a ton of money at Dillards and I do believe this has changed my mind about this placeI will certainly let others know my experience
I went to Dillards on Eastex Freeway in Beaumont TX as a return customer to buy another business suiti picked out a suit and ask MrHenry C(Business Manager Tailored Suits) if its possible to have this tailored according to my preference and his response was Noso I replied - no bid deal - I ll pick out another brand that meet my preferenceLater, I picked out another one and this time totally different suit and I asked another representative if its possible to have this tailored my way (since he was right front of me) and his response was Maybe (of course, nicely) and he tried helping mewhen I went back to the MrHenry to asked another question - he simply replied I am not there to help youyou asked someone else even tho I told you that NO - you can't get this tailored so I won't help you since you don't trust meyou can go somewhere else in a very rude way in front of many peoplei asked to talk to the manager and he gave me his card and said sir, I am the manageri told him I am not liking your attitude and won't come back no more and he replied I don't want you here anyway - you can go to hell - there are many shop that sell the same s
t we have so go theregood bye and hope I never see you againi left politely
I have been shopping at Dillard's for many years nowBut these past few Dillard's employees have been following me around while I shoppedI am a victim of discrimination because one day I was at Dillard's in Columbus Ga I went upstairs and came back and their was the black security guard just starring at meOn another occasion this other black Dillard's security guard followed me out on to the food court to see if I had shop lifted anythingI took off my coat and he saw I haven't taken anything, but I had my receipt to proof for the items I purchasedI am being harassed and targeted because I am a single white woman, and I made a bad review of Dillard's and gave them a startWell people didn't like my review because they called it racistI said nothing against black people except I don't like being discriminated either by their black security guards and them falsely accusing me of shop liftingSo Dillard's deleted my review and people started to harass me due to me posting a legit complaintWell I will not be shopping at Dillard's anymore if they think everyone is going to shop lift and white customers, are being harassed and targeted by their black security guard If they keep treating customers this way and giving into the other peoples complaints about removing peoples reviewsthey have already lost me as a customerThey will only lose many more if they only won't a certain type of customerI don't have to put up with being mistreated or harassed be I made a bad review about Dillard's
I am absolutely disgusted with Dillard'sIt's To charge nearly $for shipping, $for returns/exchanges, and ANOTHER $for return shipping is thieveryThe dress I purchased (in a size 10) was SO enormous that it fit me and my 9-month pregnant bellyand I am a size 8-regularly! When I called to see if they could do anything-- expedite the shipping, not charge me for the return or send-back shipping costs-- they refused and said sorryTheir website is a mess, with little information readily availableThat which is available is, apparently, not only outdated, but so difficult to findI will never be shopping there again and will make sure that my friends know about thisTo treat a paying customer with such indignity is an affront to the online shopping and shipping business
I ordered a gift card to be sent to a relativeMy Payment card was charged TWICE the FULL amountWhen I called to question this, I was told the there was a "preauthorization" hold on my card, and It would drop off and my payment card credited in 3-daysThere is nothing in their ordering process that this was the caseThe days will be up on FridayWe'll see what happensIn the meantime, beware of Dillards Gift card practice! I should have ordered from Amazon
They repaired my retaining walls and a portion of my sidewalkThey came to make repairs again but never came to reseal the repairsOne wall and the sidewalk they repaired are a crumbling messThey would not respond to my calls and requests for my *** to be refundedI would never recommend this company
Dominique is very rude When I Called to notify a manager, they lied and said she doesn't work there Shes hispanic about years old, short hair brown
Hello my name is Adriane S., I am writing a review on Dillard's West Farm to Market Road Cedar Hill, Tx I am visiting Dallas , Tx on a job assignmentI went out to thePark Mall too Dillard's shopping I saw some Ugg's boots that was priced @ $I like The sale person went to check and didn't have my size, the sale person then ask me what area I live in so she could check another store, So then she called over too The Cedar Hill store where they had my size , They were put on hold I drove over to pick them up and was charge $106.00+ taxAfter being charge that I called and ask for the shoe managerI talked to the shoe manager by the name of DeeHe said that those boots was suppose to be $and it's nothing he can do for me He stated that I need to go back to the Park Mall and talk to them, MrDalso stated why did I buy the boots if the price wasn't what it suppose to ring upThen he went on and said the only thing he can do is I can bring the boots back to the Cedar Hill Dillard's and he will return them and I will have my money back and I can start all over shoppingI was confusing him he can no longer talk too meAfter talking to MrDthe shoe managerI called and asked for the store manager MrsJill WI explained everything to her, MrsWsaid she understand she would call to Park Mall and talk too the shoe manager and and get back with me ,don't worry I will be taken care ofShe never call backI call her on today 01/16/and ask her have she got a chance to talk to anyone She said she called to Park Mall and (they) do not rememberand because of that the boot is showing $in her system she cannot over ride,that Ugg's rules are so strictand because they do not remember me she can't adjust the price I have too pay the $ If the boot was not suppose to price at $until the New Years sale that had nothing to do with meSo how are MrDand MrsWare going to hold me accountable You may contact me @ ***
I have been a long time customer and have never had a problem until nowI purchased a Rare Edition baby dress from Dillard's Direct onlineI washed it like any parent does before letting their baby wear it and I washed it on my hand wash cycleThe blue on the dress bled onto the white of the dress, on another yellow outfit and an ivory cardiganThese items were all purchased at the same time a couple of weeks agoI contacted Dillards via email and they told me that can not do anything because the dress instructions said "hand wash"Please tell me what parent with a baby has time to wash every item by handThis is not early 1900sEvery other "hand wash" item I have has been washed on the "hand wash" cycle and I have not had a problemIt is the quality of the dress and the customer service that I am so upset aboutI have spent a ton of money at Dillards and I do believe this has changed my mind about this placeI will certainly let others know my experience