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DiMaggio Fuel Inc.

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Reviews DiMaggio Fuel Inc.

DiMaggio Fuel Inc. Reviews (2)

Revdex.com:
At this time, I have not been contacted by DiMaggio Fuel Inc. regarding complaint ID [redacted].
 
This is typical of the way I was treated, and the reason I wrote to...

you.
 
All I was asking for were the receipts for all the money and business I gave them to protect my warranty as I am entitled to.   The least they could have done was honor my request and behave in a businesslike manner.  
 
I don't understand their arrogance and lack of courtesy.  The only reason I can think of for this kind of behavior is that they do not report all of their income to the IRS, which is against the law.
Sincerely,
[redacted]

Review: On 2/*/12 we ordered an oil delivery from DiMaggio Fuel Inc. The amount of $1567.83 was charged on our credit card with their office in [redacted] It is actually their home. The delivery came and we were not given a receipt. We called and asked to be sent a copy. We were told it would be put in the mail. We never received it. We repeated calls, with the same outcome.On 2/*/12 we had DiMaggio Fuel Inc. install a Bock water heater in the amount of $2350.00. Again, it was charged on our credit card with the [redacted]location. Not only was it charged once, it was charged twice, and was only corrected when we saw it on our charge statement and told DiMaggio Fuel to remove it and issue a credit. Upon installation of the water heater, we did not get a receipt or a manual for the water heater, and were told it would be mailed from the office. We placed many calls, some were answered and promised receipts, some were never returned, and some we were hung up on. They claim they gave us receipts and manual. What reason would we want more receipts and manual? DiMaggio Fuel Inc. also talked us into getting a much smaller water heater than we had, which has caused us numerous problems.In November 2013 a part on the water heater went bad. Since DiMaggio would not answer the phone or call us back, we contacted [redacted] Oil to do the work. A new ignitor transformer was required and was installed. The part was under warranty, but since we had no warranty papers or manual from DiMaggio, we had to ask [redacted] to process the paper work for the warranty. [redacted] charged us $200, 4 times the price of the part. They want to charge us a handling fee for the paper work as well. If DiMaggio had responded to our calls and had done the work, as the original installer he could have worked with the manufacturer and gotten a new transformer to replace the one under warranty. It would have avoided this situation where [redacted] took advantage of us and charged $200 that we are not going to get back.Desired Settlement: We want copies of receipts from DiMaggio --- 2/*/12 receipt for the $1567.83 oil delivery--- 2/*/12 receipt for the $2350.00 water heater---Owner's Manual for the Bock Water Heater Model EZ-1, S/N #[redacted] Manufactured by Carlin Combustion Technology--- DiMaggio Fuel Inc. to be held responsible for causing this situation. During the last conversation with DiMaggio, she said she was in Target and would call from home. She hung up and never called back and didn't answer subsequent calls.

Consumer

Response:

At this time, I have not been contacted by DiMaggio Fuel Inc. regarding complaint ID [redacted].

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Description: OILS-FUEL

Address: 181 Evergreen Ave, Brentwood, New York, United States, 11717

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www.dimaggiofuelinc.com

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Shady, yet now dead: once upon a time this website was reported to be associated with DiMaggio Fuel Inc., but after several inspections we’ve come to the conclusion that this domain is no longer active.



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