I provided a refund of the balance of the client's retainer on or about March 31, 2017 to her last known address consistent with the bill for services rendered. On or about June 21, 2017, the client emailed me requesting her refund. On June 22, 2017, I responded as to the client's inquiry. On June...
28, 2017, the client threatened to contact the Revdex.com and the bar association as she had not yet received her refund check. Upon investigation, it was determined by my office that the client never cashed the previously mailed check. As such, a new check was issued and mailed on June 29, 2017, which the client cashed on July 5, 2017. As such, the issues were immediately resolved upon being brought to my attention. In fact, the check was issued prior to my knowledge of this complaint. I believe this resolves all issues.
I provided a refund of the balance of the client's retainer on or about March 31, 2017 to her last known address consistent with the bill for services rendered. On or about June 21, 2017, the client emailed me requesting her refund. On June 22, 2017, I responded as to the client's inquiry. On June...
28, 2017, the client threatened to contact the Revdex.com and the bar association as she had not yet received her refund check. Upon investigation, it was determined by my office that the client never cashed the previously mailed check. As such, a new check was issued and mailed on June 29, 2017, which the client cashed on July 5, 2017. As such, the issues were immediately resolved upon being brought to my attention. In fact, the check was issued prior to my knowledge of this complaint. I believe this resolves all issues.