Diogis Latin Fusion

I picked it out of there showroomThey told me they only sell gauge sinksWhen Leo came out to measure he also showed me the sink in the catalogI have a picture of that page in the catalogI made it very clear I wanted gaugeThe reason this is there scam is when I called and asked why they installed an gauge and not they said no one will ever knowThey agreed to replace it with the gauge but that is when they stopped returning and answering my phone calls

Business sent the following response:Thank you for your letter informing us about this situationSorry for the delay, our office clerk (Jose C***) had a serious accident and he is still hospitalizedI'm here trying to fill in for him, and today I saw your email notificationI spoke with Stone
Garden's owner and searched our files and found out that there is no record of any transaction with Mr***.Could you let us know more details about this client?, like payment type, invoice #, etc. And, for information purposes, here, in Stone Garden Marble & Granite-LLC, we have both sink gauges (& 16), but there is no such advertisement from us stating that "all our sinks are gauge"If a customer pays for gauge, that's what he getsWhen we make special offers they include the standard gauge sink, but "never" state that it is other than that. Any way, we are here to serve, and would like this issue cleared. Thank you for your business;LEONARDO F*STONE GARDEN MARBLE & GRANITE - LLCOffice & Fax: 216-351-0115Leonardo F* (Owner) - 216-370-2474Further clarification sent by company after viewing the estimate consumer provided: FIRST: IF YOU VERIFY THAT "ESTIMATE" IT CLEARLY STATES THAT IT IS "NOT AN INVOICE". SECOND: IT "NOWHERE" STATES THE SINK IS GAUGE (or 16). THIRD: HOW CAN HE ARGUE THAT "HE PAID FOR A GAUGE SINK" YOU CAN SEE IN THAT ESTIMATE ALL THE DEDUCTIONS WE OFFERED THIS CUSTOMER, A HUGE DISCOUNT (COMPARED WITH LOTS OF COMPANIES), BUT IT DOES NOT HAVE ANY SINK GAUGE SPECIFICATION AT ALL, BECAUSE MOST OF THE SINKS COME THE SPECIFICATION CHART ON IT; WHY WOULD WE RISK OUR INTEGRITY AND GOOD STANDING WITH CUSTOMERS & Revdex.com? IN THIS SITUATION, THERE IS NOTHING WE ARE LIABLE FOR, AND, EVEN SO, WE TRIED (FOR A NUMBER OF TIMES) TO CONTACT THIS PERSON AT NO AVAIL. WE WOULD LIKE TO KEEP A GOOD RATING WITH Revdex.com AND CUSTOMERS, BUT SOMETIMES WE TOO FEEL THAT SOME PEOPLE GO TO EXTREMES TO DAMAGE YOUR INTEGRITY-JUST FOR A FEW DOLLARS. IF HE WANTS TO CONTACT US, WE COULD TRY TO SETTLE THIS ONCE AND FOR ALLNOT BECAUSE WE HAD ANY WRONG DOING, BUT FOR BUSINESS SAKEHE KNOWS BETTER, GAGE SINKS PRICES ARE 50% @ 75% MORE THAN REGULAR ONES

Business sent the following response See attached Business response copied and pasted below by Revdex.com staff 6/30/15. Attached copy of letter (with copy of check-$75.00) sent to MrG*** *** as settlement agreed on Thursday, June 25, (by phone talk @ 1:PM) :for Complaint ID: ***. We agreed to pay him $to settle this claim, and he accepted itThe check is on its way by USPO mail. We would like you to consider that this person stated on his compliant that we have a "scam" going on here, WHICH IS TOTALLY FALSE Even yesterday he accepted that our negotiation with him was "by word"; reason why he had nothing to proof his and malicious claim.We decided to pay ("it is obvious - that's what he was after") not because any wrong doing of our part, but because we do not need this type of situation to affect our rating with Revdex.com and other entities We are really sorry if this caused you any inconvenience and are very glad for your help I will mail you a copy of this e-mail as well. Stone Garden MARBLE & GRANITE-LLCPEARL RDCLEVELAND, OHIO 44109 Office & Fax: 216-351-0115Greg *** Pendleton St.Cuyahoga Falls, OH 44221 Revdex.com-Complaint ID: ***MrG***; Here is the check for the amount that we agreed upon (as per phone conversation on Thursday, June 25, @ 1:PM) - $75.00. We would like to ask you to contact Revdex.com informing of this settlement We will contact them tooWe want to clarify that we do not have a scam going on here; our history with over % of our satisfied customers speak for itselfNobody is perfect, but our standard is respect to customers.You know very well that the deal & service we gave you, you would not find it anywhere else-with all the discounts we gaveAnd, even though there is no proof of such gauge sink payment, we want to close this episode once and for all for the benefit of all.Thank you for your business;Leonardo F*STONE GARDEN MARBLE & GRANITE - LLCOffice & Fax: 216-351-0115Leonardo F* (Owner)