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Dippitty Dog Grooming, LLC

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Reviews Dippitty Dog Grooming, LLC

Dippitty Dog Grooming, LLC Reviews (1)

I was just informed about a complaint towards my business I would like to start out by saying that this is a shock to me, never the less, the client has claimed that "when she got home from picking up her dog she noticed the belly red and swollen".The client then got in contact with me on July 20th,
the same night that the dog was groomed, via message saying the same thing, my reponse as a business owner was very apologetic I did not see anything when the dog left the shop, but if she needed to take the dog to the vet I would pay all expenses,I did not hear back from her, I then go on social media and there the client is making the complaint again, I also replied back to her that if there was an issue I would handle it just get in contact with me , still no reply from her, now here I sit a week later with the same complaint.I do beleive that her first message to me was around 5:pm, the post on social media aroundabout ish pm and then a complaint to the Revdex.com at 6:pm, I believe she had no intention on rectifying the problem but just to set out and slander the businessAs a professional in the pet industry for years, these things do occur when you get your dog groomed once a year, the skin is bound to get alittle irritated from time to time,this is unfortunate, and not intentionalI thought that I had handled it in a manner that was very professional, I offered to pay all medical bills, etcthere really is not much more I can do, she has not complied to any of my messages, or for all I know did not take the dog to the vet, now it is becoming borderline harrasament, and if it contiunes my lawyer will be contacted, If you have a complaint that is fine but when I offer to rectify the problem not once but twice, there is no need to repeatedly slander the businessFrom here on out there is nothing I can do to help

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Address: 183 Bridgton Rd, Fryeburg, Maine, United States, 04037-1400

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