All Zone came and told our customer that they were contacted by *** and notified the dealer to tow a dealer loaner car from *** *** This never happened, because the loaner does not have *** or any other notification devices The dealer would have used their own tow service and not have the loaner car towed to a storage lot She told the All Zone agents that this was a dealer car and not to tow it They kept telling her lies until they were able to tow the car
I was in an accident on April 27, I was unable to contact my insurance carrier, *** *** because it was after hours I subsequently allowed ALL ZONE RECOVERY located at *** *** *** to tow my car to their facility They provided me with a receipt for $ On the following day I contacted my insurance company and according to them they sent their tow company *** ***)to retrieve my car According to *** ***, ALL ZONE gave them a invoice that did not match the invoice I provided to my insurance company My insurance company (*** ***) told me they would only cover $and I would have to pay the remaining $900, along with my $deductible to retrieve my car upon repair completion The document I provided to my insurance company included the $invoice from ALL ZONE RECOVERY and not a invoice I subsequently called ALL ZONE RECOVERY on at least occasions and spoke with a person name *** who claimed to be the owner
All Zone came and told our customer that they were contacted by *** and notified the dealer to tow a dealer loaner car from *** *** This never happened, because the loaner does not have *** or any other notification devices The dealer would have used their own tow service and not have the loaner car towed to a storage lot She told the All Zone agents that this was a dealer car and not to tow it They kept telling her lies until they were able to tow the car
They damaged my car to the amount of $during towing
I was in an accident on April 27, I was unable to contact my insurance carrier, *** *** because it was after hours I subsequently allowed ALL ZONE RECOVERY located at *** *** *** to tow my car to their facility They provided me with a receipt for $ On the following day I contacted my insurance company and according to them they sent their tow company *** ***)to retrieve my car According to *** ***, ALL ZONE gave them a invoice that did not match the invoice I provided to my insurance company My insurance company (*** ***) told me they would only cover $and I would have to pay the remaining $900, along with my $deductible to retrieve my car upon repair completion The document I provided to my insurance company included the $invoice from ALL ZONE RECOVERY and not a invoice I subsequently called ALL ZONE RECOVERY on at least occasions and spoke with a person name *** who claimed to be the owner