Direct Card Service

Review: This company is a fraud and so unprofessional....They keep withdrawing money out of my account without my acknowledgement.....This is the 3rd time they have withdrew money out my account without me knowing and when I called they said it was because I failed to send back a PCI Compliance paper which I am 100% sure that I filled it out and faxed it back I also got a confirmation successfully sent. I then told the supervisor that I wanted to close my account because they are fraud and unprofessional....he responds and say that I am under a 36 month contract which I am unaware of....When I first opened this account I chose this company because they advertised that I would not have any hiddens fees or be enrolled in a contract and I hope the phone calls are recorded because I asked multiple times would I be In a contract and the rep said no....The supervisor is very rude and unprofessional!!!!Desired Settlement: I want my money back and I want my account closed with no penalties because I DID NOT agree to a contract....I want the phone call reviewed and I want my compliant to be Heard and Public so that people are awAre of this horrible company!