Direct Document Solutions

Hello Mrs***,We are disappointed to hear that you're unhappy with your experience with usOur job is to assist students with the document preparation to ensure they are successfully enrolled into debt assistance programs through the Department of EducationDirect Document Solutions takes
extra precaution to ensure each student we enroll has a thorough understanding of the program's terms and reaches all of our compliance standardsBefore you were accepted by our compliance team you answered "yes" to a series of questions in order for your file to be acceptedEvery client's situation is unique and we are here to help each borrower accomplish their goals with their student loan debtWe take pride in our focus on integrity and service to students in need of assistanceWe received your file and listened to your call with *** ***Unfortunately, we are no longer able to offer you a refund because the services were completed as promised on 5/25/Sincerely, Direct Document Solutions

To whom it may concern,There is no message included in the response. Best,Direct Document Solutions

Due to these people taking my money out I am overdrawn in my account and all I want is my money back. The full 275.95

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
 
Regards,
[redacted]